Fraud Supervisor Mr Price Money
2 weeks ago
Mrpmoney is looking for an energetic person who is passionate about retail, fraud investigations and fraud systems who is analytical and has an eye for detail.
purpose
The Fraud Supervisor will be responsible for overseeing and managing the day-to-day operations of the fraud detection and prevention strategy within a retail finance environment.
This includes identifying and investigating potential fraud cases, implementing fraud detection and prevention protocols, and training and supervising staff on fraud identification and mitigation.
key responsibilities
- Develop and implement fraud detection and prevention protocols to identify and prevent fraudulent activity
- Oversee the daytoday operations of the fraud detection and prevention program, including monitoring for suspicious activity and investigating potential fraud cases
- Collaborate with internal teams, such as operations and risk, to ensure effective fraud detection and prevention measures are in place
- Train and supervise staff on fraud identification and mitigation, as well as ensure compliance with company policies and procedures
- Stay current with industry trends and regulations in fraud detection and prevention, and continuously update and improve the program as needed
- Provide regular reporting and analysis on fraud trends and the effectiveness of the fraud detection and prevention program.
- Assist in the production of fraud awareness campaigns to customers and store associates with regards to fraud prevention best practices.
requirements
- Grade 1
- Relevant Fraud or Business Qualification or studying towards one would be advantageous
- 3+ years relevant experience in a similar role
- Fraud experience within a retail environment ideal
- Strong understanding of fraud detection and prevention techniques and tools
- Experience managing and training staff
- Strong analytical and critical thinking skills
- Excellent communication and presentation skills
- Ability to work independently as well as part of a team
- Strong knowledge of relevant laws and regulations.
- Experience with fraud detection software and case management systems is a plus
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