Guest Relations

Job Number Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***The Guest Relations Expert assists the Guest Relations Supervisor with all aspects of the department...

Guest Relations Manager- ** ABOVE POSITION RELATED EXPERIENCE IN A 4/5 ESTABLISHMENT**: Managing Guest Relations Officers as well as Porters & Concierge Managing all Guest relations administration, follow up, feedback, and initiatives Keeping every department informed as to which guests are coming, staying and leaving and special requests. Managing group...

Guest Relations Officer - Cape TownWe are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need...

Job ID: 58103Date Posted: Posted 18 hours agoLocation: Cape TownJob Title: GUEST RELATIONS OFFICER - CAPE TOWN- WESTERN CAPEGuest Relations Officers main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest...

Job Posted: 09-Jan-2023 Location: Cape Town A 5* Lodge & Spa is looking for a Guest Relations Officer who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assisting fellow colleagues of different...

ITC Hospitality Group, a 4 & 5-star corporate and leisure accommodation specialist based in Cape Town, is seeking to employ an outgoing and energetic brand ambassador to the role of Guest Relations Manager (GRM).Job Title: Guest Relations ManagerResponsible to: Operations DirectorSalary: Based on qualifications and experienceMinimum qualification...

An exciting role for a guest centric operator with strong FO acumen is up for grabs at this luxury propertyThe guest relations officer is responsible for coordinating all elements of pre-arrival, in-house, and post-departure details to create a seamless guest experience. This role is essential in the preparation and organisation of the property's...

A 5* Hotel in Dubai are looking for a Guest Relations Officer to provide high-quality service to guests, address complaints and provide recommendations.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll serve as a primary point of contact...

Guest Relations Officer - Luxury Hotel - V&A WaterfrontSalary Package: R9500 + Provident FundA great opportunity for a polished, well-spoken & professional individual to be part of the team As Guest Relations Officer you will assist the Frontoffice & Duty Managers with processing of reception procedure, using the appropriate systems. Receive guests in a...

Kendrick Recruitment is now seeking a Guest Relations Officer for a 5 Hotel in Cape Town. The role of the Guest Relations Officer is to form an important link between the guests and the services that are provided. The position also co-ordinates all group and exclusive use bookings but primarily it is a role that requires a high level of guest contact, good...

Job Posted: 06-Jan-2023 Location: Cape Town5* Luxury Hotel seeks a Guest Relations/ Concierge to join this world class Hotel. Gather, summarize, and provide information to guests about the property and the surrounding areas. The hotel concierge is expected to be an EXPERT of the local area. Answer telephonic calls and assist guests with special requests,...

DUTIES & RESPONSIBILITES Assist the Frontoffice & Duty Managers with processing of reception procedure, using the appropriate systems Maintain a good relationship with guests & creates a good impression of the hotel Maintain the appearance of the Front-Office department with regards to tidiness Safekeeping of correspondence, dockets & registration details in...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...

Job Number Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***The Guest Relations Officer will respond to guest requests for special arrangements or services (e.g.,...

Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Supply guests with directions and information regarding property amenities, services, and hours...

The main purpose of this position:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded.Reporting to the: Senior Guest Relations OfficerKey responsibilities will include but are not limited to:1.Reception & Switchboard Duties: Welcoming visitors in a friendly and...

KEY FOCUS AREAS Scope of work Ensure that the Reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and administrative tasks. Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival, and follows up on arrival details on...

The Silo Hotel's Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay.MAIN DUTIES & RESPONSIBILITIES***- To embody and live The Royal Portfolio's Purpose & Values and to instill this within the culture of The...

The Silo Hotel's Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay.MAIN DUTIES & RESPONSIBILITIES***- To embody and live The Royal Portfolio's Purpose & Values and to instill this within the culture of The...

JD Specialized Recruitment_ is currently assisting a Boutique Hotel in Cape Town to recruit a GUEST RELATIONS OFFICERRequirements: A minimum of 1 year experience in a similar position at a 5* property Sound knowledge of MS Office suite and PAN Strat Knowledge and experience of overall hospitality operations. Excellent communications and people's skills...