IT Team Lead

2 weeks ago

Johannesburg, Gauteng, South Africa FirstRand Full time
About us, purpose, experience and qualifications

about us:

purpose:

  • To take responsibility for the organization, planning and delivery of prioritized work, provide handson people leadership, contribute to budgeting and assist with managing risk, stakeholders and interteam communication and collaboration

experience and qualifications:

  • Minimum Qualification: Relevant Degree
  • Preferred Qualification: Relevant IT degree for example B Comm IS, B Sc Computer Science
Experience Required: 5 or more years relevant technical and stakeholder management experience

  • Competencies:
  • Analytical Thinking
  • Conceptual and Big Picture Thinking
  • Solutions Thinking
  • Influence and Impact
  • Business Insight and Risk Awareness
  • Systemic Scanning
  • Teamwork
  • Leading Performance Outcomes
    additional requirements:

responsibilities:

  • Build and maintain effective relationships with key stakeholders, displaying sound abilities to communicate at all levels
  • Act speedily to resolve problems, conflicts and bottlenecks as required
  • Use influence and negotiation to achieve winwin outcomes
  • Liaise with key stakeholders to track progress on tasks, manage expectations and ensure internal clients' needs are met
  • Proactively communicate, share information and facilitate discussion and debate
  • Anticipate and manage conflict, demonstrating an ability to resolve differences, particularly where these may be stalling the implementation of agreed plans
  • Plan technical debt road maps
  • Plan run and change activities
  • Coordinate people and resources to achieve agreed objectives
  • Provide handson direction, guidance, coaching and mentoring to team members as required
  • Address performance issues
  • Represent the area at relevant BT and business forums Address root causes of problems
  • As and where required, execute specific deliverables
  • Keep abreast of relevant regulations
  • Monitor minimum requirements for IT projects
  • Ensure minimum IT standards are implemented
  • Ensure audit capabilities are delivered
  • Collaborate with IT Auditors on annual system and IT audits
  • Ensure accurate reporting to SARB
  • Assist with promoting and supporting life [1] cycle governance processes for managing business solutions
  • Conduct risk analyses and mitigate risk where appropriate
  • Set the pace and tone for the team and ensure everyone is focused on the right priorities
  • Take full responsibility for performance management of all direct reports, focusing on all aspects of sound people management:
  • Recruitment
  • Development
  • Performance Management
  • Remuneration and Rewards
  • Career path planning
  • Onthejob training, coaching & mentoring
  • Transformation
  • Employee engagement
  • Ensure appropriate levels of management and accountability
  • Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative
  • Define performance contracts for staff and monitor their performance against agreed standards and objectives, working with them to grow their skills were needed
  • Scan and analyse the environment to identify and implement continuous service improvements
  • Identify and assess the hardware, software and people costs for the next financial year
  • Assist with the management of resource and budget constraints, taking a Cost Value Risk approach
- (Business Continuity Planning)

  • Ensure reporting and batch processing is executed successfully
  • Plan DR (Disaster Recovery) and co [1] ordinate testing of DR
  • Ensure DR documentation is in place
  • Monitor IT systems
  • Ensure architecture alignment
  • Ensure all decisions are based on the
  • RMB and BT strategy
  • Produce management and stakeholder reports in line with agreed schedules and on request
  • Demonstrate pride in RMB's brand and values
  • Handle stress in ways that do not negatively impact others
  • Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed timeframes and according to quality standards
  • Act in an ethical, transparent and morally defensible manner, including highlighting unethical practices
  • Continually share, debate and communicate learnings
  • Flag and debate issues constructively
  • Collaborate with others to achieve shared goals
  • Display skill at mentoring/coaching others and resolving conflict

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