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Quality Assurance Specialist
2 weeks ago
Responsibilities
- Monitor and report any anomalies on the Underwriting system.
- Liaise with relevant stakeholders (Service Providers, Re-Insurers)
- Liaise with relevant stakeholders (Service Providers, Re-Insurers)
- Monitor and report on all Underwriting/New Business administration.
- Monthly exception reporting to the manager anomalies found
- Monthly exception reporting on anomalies found to the manager.
- Comply with audit risk requirements.
- Assist Snr Manager / Manager on all tasks required for audit
- Assist Senior Manager / Manager on all tasks required for audit.
- Quality Assurance.
- Communicate necessary Process updates with underwriters
- Communicate Process updates with underwriters.
- Ensure quality assurance was done to all underwritten cases.
- Identify gaps in current processes and recommend process improvements
- Identify gaps in current processes and recommend process improvements
- Update policies after finalization of High-Risk policies.
- Assist in setting up performance benchmarks.
- Contact the client for telephonic verification of the Underwritten experiences.
- Conduct coaching feedback with the team.
Requirements:
- 3year Diploma/Degree recognised by the FSCA
- 5 years Underwriting experience
- RE5 Advantageous
Salary:
R30 000,00 - R42 000,00 per month
Education:
- Diploma (required)
Experience:
- Underwriting: 5 years (required)
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