Quality Assurance Coach

2 weeks ago


Pretoria, Gauteng, South Africa H2R Full time
Gauteng, Tshwane (Pretoria)

  • Monthly Cost To Company (Market related, Negotiable)

Quality Assurance Coach with Healthcare Experience
Our client in the Healthcare industry is looking for a Quality Assurance Coach to manage and implement the various service quality assurance measures and quality improvement

programmes across all aspects of service delivery, both clinical and operational in nature.

PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY IN
FULL.

Qualifications:

  • Matric
  • Business Management or Nursing diploma/ degree
  • Accredited Certificate in Quality Management/ Quality Assurance and/ or Training.

Experience:

Minimum 2-3 years' experience in a similar role within a medical scheme environment.

  • Experience in designing and implementation of a standardised quality management system/ programme.
  • Experience in perform quality assurance reviews.
  • Advanced computer skills with a demonstrated ability to analyse data, system workflows and processes.
  • Proficiency with using MS SharePoint to share and manage documents and content, and to collaborate with team members.
  • Indepth knowledge of Total Quality Management and an understanding of the differences between Quality Control and Quality Assurance.
  • Excellent training/ coaching skills, including compilation and presentation of training materials.
  • Knowledge of the South African Healthcare industry and prevailing legislation as well as coding structures i.e., ICD10's, CPT4, NRPL, PMB conditions and clinical protocols.
  • Knowledge of preauthorisation, case management and client service processes within a medical scheme
  • For more information please contact:
  • Dawn Hamer


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