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Marketer

3 months ago

Johannesburg, Gauteng, South Africa universal pathology laboratory Full time

JOB KNOWLEDGE

  • Laboratory information systems
  • Laboratory standards operating procedures and processes
  • Marketing and sales knowledge
  • Knowledge of pathology and lab environment
  • Computer literate
  • Minimum 2 years marketing experience
  • Previous marketing experience in the medical/pathology field

KEY PERFORMANCE AREAS

  • Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
  • Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand.
  • Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
  • Participates in and represents UPL in marketing events such as CME's, Wellness Days to promote the image and services of the organisation.
  • Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
  • Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
  • Completion and submission of reports on a weekly basis to Managers to provide information regarding customers.

COMPETENCIES

  • Attention to detail
  • Communication
  • Customer Orientation
  • Ethical behaviour
  • Flexibility

MUST HAVE OWN VEHICLE

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma (preferred)