Front Office/guest Relations Manager

2 weeks ago


Cape Town, Western Cape, South Africa Hospitality Placements Full time
Overview

High energy, hotshot manager required for leading luxury hotel brand, 2 hours from CT

5* luxury experience essential

Profile:

  • Fulfill all administrative requirements of the Front Office
  • Implement HR policies/legislative requirements
  • Develop & implement action plans ensuring the optimal functioning of all FO operational/functional areas
  • Manage guest comments and requests
  • Deliver high quality standards

Requirements:

  • Hotel school diploma/equivalent
  • Good numeracy, verbal and written English skills
  • Min 5 years' experience (5*/deluxe)
  • Strong staff management 7 leadership skills
  • Strong guest orientation
  • Strong admin skills
  • Own transport
This position is live out (accommodation can be provided in hotel for first 30 days)

Remuneration:
R30k neg

To apply, send full CV + photo + references

HOSPITALITY PLACEMENTS

Est. 1999
**Integrity. Professionalism. Service.

  • Cape Town, Western Cape, South Africa HotelJobs Full time

    Guest Relations Officer - Luxury Hotel - V&A WaterfrontSalary Package: R9500 + Provident FundA great opportunity for a polished, well-spoken & professional individual to be part of the team As Guest Relations Officer you will assist the Frontoffice & Duty Managers with processing of reception procedure, using the appropriate systems. Receive guests in a...


  • Cape Town, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is now seeking a Guest Relations Officer for a 5 Hotel in Cape Town. The role of the Guest Relations Officer is to form an important link between the guests and the services that are provided. The position also co-ordinates all group and exclusive use bookings but primarily it is a role that requires a high level of guest contact, good...


  • Cape Town, Western Cape, South Africa HotelJobs Full time

    An exciting role for a guest centric operator with strong FO acumen is up for grabs at this luxury propertyThe guest relations officer is responsible for coordinating all elements of pre-arrival, in-house, and post-departure details to create a seamless guest experience. This role is essential in the preparation and organisation of the property's...


  • Cape Town, Western Cape, South Africa Newmark Hotels Full time

    DUTIES & RESPONSIBILITES Assist the Frontoffice & Duty Managers with processing of reception procedure, using the appropriate systems Maintain a good relationship with guests & creates a good impression of the hotel Maintain the appearance of the Front-Office department with regards to tidiness Safekeeping of correspondence, dockets & registration details in...

  • Guest Relations

    2 weeks ago


    Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***The Guest Relations Expert assists the Guest Relations Supervisor with all aspects of the department...


  • Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***The Guest Relations Officer will respond to guest requests for special arrangements or services (e.g.,...


  • Cape Town, Western Cape, South Africa CTICC Full time

    The main purpose of this position:To establish and maintain good relations between CTICC and its visitors to enhance guest experience, ensuring that expectations are exceeded.Reporting to the: Senior Guest Relations OfficerKey responsibilities will include but are not limited to:1.Reception & Switchboard Duties: Welcoming visitors in a friendly and...

  • Front Office Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Valor Hospitality Full time

    As the Front Office Manager, you will take full and sole responsibility for the supervision and control of all guest services, reservations, guest relations, and administration of the Front Office Department.Key Responsibilities: Ensure the smooth operation of the Front Office Department by supervising and controlling all guest services, reservations, and...


  • Cape Town, Western Cape, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...


  • Cape Town, Western Cape, South Africa Khula Placements Full time

    Guest Relations Officer - Cape TownWe are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need...

  • Front Office Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Oona Kriedemann Full time

    Published May 8, 202 Location Saldanha, Cape Town, South Africa Category Business Job Type Fulltime Salary Type Monthly Salary Salary R16 000Description:Job Title: Front Office ManagerLocation: SaldanhaSalary: R16 000 per month Own Transport/Public Transport Photo Age Address Current salary and noticeJob Description:As a department head, directs and works...


  • Cape Town, Western Cape, South Africa Tanya Serra Full time

    Job Posted: 09-Jan-2023 Location: Cape Town A 5* Lodge & Spa is looking for a Guest Relations Officer who will be responsible for ensuring that the guests experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assisting fellow colleagues of different...

  • Front Office Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Hyatt Regency Cape Town Full time

    SummaryPosition Title:Front Office ManagerReports To:Operations ManagerPosition Summary:Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Are you ready for an exciting and challenging role in the spa industry?Langaro Wellness in Camps Bay is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility for overseeing the front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and...

  • Front Office Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa HotelJobs Full time

    Kendrick Recruitment is searching for the next Front Office Manager of a reputable 4* Hotel in the heart of Cape Town.Reach out and share your CV with me if this sounds like you:Responsibilities:- Guest Relations: Oversee all aspects of guest services to ensure an exceptional experience for all visitors. Address guest inquiries, concerns, and special...


  • Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time

    A 5* Hotel in Dubai are looking for a Guest Relations Officer to provide high-quality service to guests, address complaints and provide recommendations.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you'll serve as a primary point of contact...


  • Cape Town, Western Cape, South Africa Tych Business Solutions Full time

    Job ID: 58103Date Posted: Posted 18 hours agoLocation: Cape TownJob Title: GUEST RELATIONS OFFICER - CAPE TOWN- WESTERN CAPEGuest Relations Officers main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest...


  • Cape Town, Western Cape, South Africa Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Supply guests with directions and information regarding property amenities, services, and hours...

  • Front Office Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa HotelJobs Full time

    Hotel in Gordon's Bay is looking for a Front Office Manager.Responsible for: Supervises front office staff to ensure the courteous and efficient welcoming and departure procedures for guests in accordance with the minimum guest service standards Maintains guest assistance and service at the reception area during shift times. schedules front office staff duty...

  • Front Office Manager

    2 weeks ago


    Cape Town, Western Cape, South Africa The Capital Hotels and Apartments Full time

    The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...