Exams Partnerships Officer

2 weeks ago

South Africa British Council Full time
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Location:
Algiers, Middle East and North Africa, DZ

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK.

We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.

In 2021–22 we reached 650 million people.

Role Purpose The purpose of this role is to support Business Development plans and related growth strategies and partnership programmes in Algeria, as well Tunisia, Morocco, Lebanon, while building sustainable relationships and enhancing opportunities with partner institutions.

It will involve communications mostly with schools, universities, training centers, and other education or immigration institutions, as well as students and young professionals.


Main Accountabilities:

  • Supports Business Development Manager in pursuing new lines of business, whether this is through existing or new clients,
  • Explores opportunities and best practices to retain and grow existing accounts.
  • Scopes out business opportunities in pre-agreed market segments and ensure a clear understanding of business needs. Uses those insights to understand current and prospective business development opportunities and inform business development strategies and plans.
  • Provides input into market intelligence activities, innovation and business development to ensure knowledge is up to date and forward thinking on all exams products
  • Supports continuous improvement in the Business Development function.
  • Supports existing and potential partners in choosing the appropriate English qualification, through B2B presentations and counselling to implement successful English assessment projects and achieve the best results.
  • Support partners in implementing the relevant registration process and mechanisms to reach the agreed targets and grow year on year.
  • Highlights performance issues related B2B customer journey, find solutions, and prevent similar issues from happening again.
Relationship and stakeholder management

  • Proactively builds and maintains excellent relationships with internal and external stakeholders while ensuring integrated, joined up and future-proofed approaches for a sustainable growth.
  • Leads on the IELTS Ambassadors programme and related activities and monitoring.
  • Implements and manages online and offline lead generating activities organised by British Council or the partners, in collaboration with Marketing and Customer service.
Analysis and reporting

  • Updates internal trackers related to Business development activities and competition, including data and insight collection andprocessing to provide timely, accurate, professionally produced data and information
  • Closely monitors achievement against plans and pre-agreed KPIs to protect and improve both short and medium-term performance.
  • Monitors Exams registration patterns to support growth, planning and capacity management.
Finance and resource management

  • Supports budget management for B2B activities and marketing using agreed corporate systems and processes,
  • Conducts monthly and year-end reporting on progress against plan and deliverables, budget, and management of issues and risks.
Experience in building and maintaining relationships with stakeholders, identifying needs and enhancing opportunities.
Experience in B2B, Business Development, Marketing, sales, Customer support environments is desirable Experience in a relevant sector or industry is desirable (e.g. education, English, Exams, education or immigration counselling).

Further Information Number of positions:

1 Employment Type:
FTC Grade: 4 H Deadline to receive applications: 2 June GMT+1 Maghreb time) Please note that all applications should be submitted in English only.
It is advisable to apply in advance to avoid any technical issues at the last moment. A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do.

We support all staff to make sure their behaviour is consistent with this commitment.

We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability.

All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.
The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council's Safeguarding policies for Adults and Children.


Please note:
Applications to this role can only be considered when made through the Apply section of our careers website.

Our 'ASK HR' email is only to be used in case of a technical issue encountered when applying through the careers website.

Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
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