Internal Account Manager

2 weeks ago


Midrand, Gauteng, South Africa Dante Personnel Full time
Gauteng, Midrand

  • R R22 000
Our Client in the Telecommunications and Fibre Industry is seeking an Internal Account Manager to be Based in Midrand

Minimum requirements:

  • Must have matric
  • 35 years internal sales experience
  • CRM or other software experience
  • Intermediate Microsoft Excel experience
  • Intermediate Costing experience
  • Tender compiling

Duties:

  • Ensure that you meet the stipulated monthly, quarterly, yearly sales targets, as set out by management;
  • Ensure that the target of 30% of sales are based on new customers as set out in your targets;
  • Ensure that all reports are ready for weekly sales meetings;
  • Consolidate with Key account managers on weekly forecast and pipeline for weekly sales meeting to be submitted to head of sales.
  • Ensure all orders received are entered into Evolution accurately and followed up with procurement / warehouse until final delivery to client;
  • Ensure forecasting is done with clients in conjunction with internal departments, including management, and within stated limits to make sure the correct required stock levels are maintained;
  • Ensure the slow moving stock is sold before any new orders are placed with suppliers;
  • Ensure CRM is updated daily with all relevant activities;
  • Actively and successfully manage the sales process: lead generation (cold calling), presentations; handle objections, find solutions, close deals;
  • Schedule regular client meetings for the external sales person;
  • Proactively manage respective accounts assigned;
  • Proactively upselling and crossselling into existing accounts;
  • Maintain an agreed level of proactive telephone contact with both existing and prospective customers;
  • Ensuring all fibre optic tenders are identified and that a successful and accurate bid is submitted on time;
  • Maintain knowledge of competitor's products and pricing levels;
  • Maintain regular research on clients and the fibre industry / market;
  • Stay up to date with new products / solutions;
  • Maintain regular selflearning with regards to fibre products / solutions;
  • Assist procurement / technical department with product pricing;
  • Compiling quotes and doing follow ups;
  • Maintain a professional standard at all times;
  • Ensure that customer complaints, issues and queries reach a successful and appropriate conclusion. where relevant, such matters must be escalated to the Sales Manager;
  • Stay up to date with any developments relevant to customer accounts;
  • Assisting with compiling of Tender submissions;
  • Perform any ad hoc duties deemed appropriate by the Sales Team/ Management

Consultant:

Elizabeth Dhevar

- Dante Personnel

Johannesburg
******- For more information please contact:
  • Elizabeth Dhevar


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