E-commerce General Assistant

2 weeks ago


Durban, KwaZulu-Natal, South Africa StaffCentral Consulting Full time

Job Duties/Responsibilities will include:

Follow up & update confirmed ex factory dates

Liaise with factory to update weekly production schedule

Analyse & recommend actions to order book for late/early deliveries

Check factory invoices for prices and quantities vs system

Seasonal arrangement of shipping of bulk samples

Arrange inbound freight quotes from variety of sources to ensure optimal mix between cost, speed and service, recommend and organise

Where needed provide courier shipping labels and commercial invoices for inbound shipments.

Maintain shipping and intake information and sharing with the team on weekly basis with urgent changes communicated ad hoc.

Be able to sort customs issues inbound or outbound direct with carrier

Analyse shipping costs inbound and outbound and report vs budget and vs the trend history

Identify outlier shipment costs vs charges made for wholesale/e-comm customers

Detailed Monthly Shipping analysis report down to category, channel, country and unit level - same as above

Daily check that API 3PL links are working and no orders are stuck in error queue

Generate any manual picks where needed via CSV report

Manage and process any inter-entity stock movements

OTIF allocation working with wholesale account manager

Troubleshoot sync WMS system issues

Liaise with warehouse on packaging levels and order/source best cost packaging

Minimum 2-3 years' experience within an apparel/footwear wholesale or e-commerce industry.

Advanced experience in Microsoft Excel including use of pivot tables and vlookups etc.

Good analytical skills and comfortable working with numbers

Wholesale fashion or branded experience preferable

An understanding of the end to end supply chain of a apparel/footwear business is preferable

Excellent communication and a willingness to help out wherever possible.
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