Quality Assurance Assessor

Multilingual Quality Assessor - JohannesburgPlease read on for more details:Purpose of the jobInteraction monitoring aligned to a prescribed quality frameworkFulfill SLA requirements by meeting targetsBeing 100% accurate when assessingRequired to provide feedback on coaching opportunitiesAbility to identify and flag any breaches real timeConduct group...

Experience relevant to the position Matric Certificate Excellent Listening skills and attention to detail Analytical skills Microsoft Office/Excel skills Report writing skills Team motivational skillsPrimary Job roles and responsibilities Listening to Sales and Non-Sales Calls across all insurance products (long and short term) Assessing of queries with...

_Synergy Contact Centre is hiring_- If you are interested in starting a career, we want you_We are currently recruiting experienced quality assessors- Requirements:_ Great Communication Skills_ Fluent English_ Computer Literacy_ Previous QA experience in a contact centre (International or Local)_- Package:_ R5250 Basic Salary + R1000 attendance bonus._...

Synergy Contact Centre is hiringIf you are interested in starting a career, we want youWe are currently recruiting experienced quality assessorsRequirements: Great Communication Skills Fluent English Computer Literacy Previous QA experience in a contact centre (International or Local)Package: R5250 Basic Salary + R1000 attendance bonus. Incentives Medical...

Technical ~ Risk ManagementDurban***: QUALITY ASSURANCE OFFICER DURBAN R20 000 PMOur client in Durban has an exciting opportunity for a Quality Assurance OfficerThe term quality assurance in higher education is increasingly used to denote the practices whereby academic standards are determined, maintained and improved. This definition ofacademic quality as...

Job Title: Quality Assurance OfficerHire Resolves client is currently seeking a detail-oriented and experienced Quality Assurance Officer to join their team in Durban, KwaZulu-Natal. The ideal candidate will be responsible for ensuring that all products and services meet the highest quality standards and comply with regulations.Responsibilities:Develop and...

Quality Assurance Manager ( Academics) ( JB2899): Durban, Kwa Zulu Natal - EducationQuality Assurance Manager ( Academics) ( JB2899)Pinetown, DurbanMarket RelatedOversee and facilitate an environment for the management of quality related to academic processes at head office level as well as delivery site level.Requirements:Minimum of master's degree,...

Are you passionate about ensuring exceptional customer experiences? Do you have an eye for detail and a strong commitment to maintaining high-quality standards? Join our dynamic team as a Quality Assurance Agent at our thriving international BPO We are seeking dedicated professionals to help us deliver top-notch service to our global clientele.As a Quality...

QUALITY ASSURANCE OFFICER - 12 MONTH FIXED TERM CONTRACTTo develop automated testing robots and to perform quality assurance on developed systems as per business specifications and provide administrative support to the development team in order to achieve project deliverables of the highest standards.Automated Testing Development: Learn and become proficient...

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or patterns that...

KEY RESPONSIBILITESSystems expertise in FSSC 22200,Manage Occupational Health and SafetyManage Research & DevelopmentQC supervision.Manage QC staffMonitoring of raw materials, work-in-progress (WIP), and finished product quality.Implementing and overseeing Supplier Quality Assurance programs.REQUIREMENTSGrade 12Tertiary qualification in Food Technology or...

KEY RESPONSIBILITES Systems expertise in FSSC 22200,Manage Occupational Health and SafetyManage Research & DevelopmentQC supervision.Manage QC staffMonitoring of raw materials, work-in-progress (WIP), and finished product quality.Implementing and overseeing Supplier Quality Assurance programs. REQUIREMENTS Grade 12Tertiary qualification in Food Technology or...

4- 5 years' experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and other...

Durban, Kwa Zulu Natal Posted 4 hours agoMain job functionTo develop automated testing robots and to perform quality assurance on developed systems as per business specifications and provide administrative support to the development team in order to achieve project deliverables of the highest standards.Automated Testing Development: Learn and become...

Fast pace call centre seeks an experienced Senior Quality Assurance Manager who manages the designing, developing, and maintaining of our quality control measures ensuring the business is kept safe.Creating and deploying an effective QA strategy that will deliver industry-leading customer experience & keep our business safe.Driving and supporting the...

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or patterns that...

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or patterns that...

About Us:At Outworx, we are dedicated to delivering exceptional quality and excellence in all aspects of our operations. As a leading provider of BPO solutions, we strive to exceed stakeholder expectations and drive continuous improvement across our business units.Role Purpose:As the Head of Quality Assurance, you will play a pivotal role in ensuring that...

We are Hiring Quality Assurance AgentsRequirements: Proficiency In English (verbal and written) International or Domestic Experience Utilities experience AdvantageousWhat we offer R Basic Salary Performance Bonus Permanent Contract of Employment Career advancement Certificate Wellness Benefits (Medical Aid Contribution + Funeral Cover)Job Type:...

IntroductionOur Client, based in Durban, is looking for a Senior Quality Assurance Manager to join their team.The Senior Quality Assurance Manager will be responsible for managing the design, development, and maintenance of quality control measures ensuring that the standards of the business are maintained.The successful incumbent will: -Be responsible for...