Quality Assurance Agent

Are you passionate about ensuring exceptional customer experiences? Do you have an eye for detail and a strong commitment to maintaining high-quality standards? Join our dynamic team as a Quality Assurance Agent at our thriving international BPO We are seeking dedicated professionals to help us deliver top-notch service to our global clientele.As a Quality...

We are Hiring Quality Assurance AgentsRequirements: Proficiency In English (verbal and written) International or Domestic Experience Utilities experience AdvantageousWhat we offer R Basic Salary Performance Bonus Permanent Contract of Employment Career advancement Certificate Wellness Benefits (Medical Aid Contribution + Funeral Cover)Job Type:...

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or patterns that...

Talksure has a fantastic opportunity for Quality Assurance Agents. Do you have the below experience and are you looking for a career in a well renowned FSP? Then Yes TALKSURE is the place to be.DUTIES AND RESPONSIBILITIESCreate scorecards providing accurate feedbackListening to and assessing callsProvide accurate feedbackReport on any trends or patterns that...

Vacancy2 X Quality Agent requiredJob descriptionKey Responsibilities: Identify areas of noncompliance and opportunities for improvement. Documenting and reporting product or service quality levels. Communicating with other team members to solve problems Effective communication and interpersonal skills Able to use Microsoft word & Excel Excellent attention to...

We are HiringUK Quality Assurance Agents - Durban Cornubia Benefits:_ R5500 Salary Package Inhouse canteen Incentives Permanent Position Medical AidRequirements: 6+ Months UK QA Experience Reliable transport to Cornubia Computer LiterateJob Types: Full-time, PermanentSalary: R per monthExperience: QA: 1 year (required) UK: 6+ Months (required)Salary: R4,...

We're on the search for a vibrant, well-spoken, and passionate Quality Assurance (QA) agent who will be responsible for monitoring and evaluating calls made by call Centre agents, and providing coaching to poor performing agents, to ensure that compliance, quality standards and excellent customer service levels are maintained.a day in your life?QA...

MAIN PURPOSE OF THE ROLEEnsure consistent brand experience through all customer interactions and that the agents provide quality service in line with the organizational objectives. Building a top-notch Call Center quality monitoring strategy while improving and sustaining customer satisfaction.DUTIES AND RESPONSIBILITIESDeveloping Evaluation Programs Develop...

WE'RE LOOKING FOR 2 x QUALITY ASSURANCE AGENTS WITH EXPERIENCEKey Responsibilities: Assess calls made by our salespeople Ensure that calls are compliant 1 needs to have Debt Review experience 1 needs to have some vehicle tracker experience Effective communication, listening and interpersonal skills- Must have previous Debt Review/ Vehicle Tracker experience...

Technical ~ Risk ManagementDurban***: QUALITY ASSURANCE OFFICER DURBAN R20 000 PMOur client in Durban has an exciting opportunity for a Quality Assurance OfficerThe term quality assurance in higher education is increasingly used to denote the practices whereby academic standards are determined, maintained and improved. This definition ofacademic quality as...

Job Title: Quality Assurance OfficerHire Resolves client is currently seeking a detail-oriented and experienced Quality Assurance Officer to join their team in Durban, KwaZulu-Natal. The ideal candidate will be responsible for ensuring that all products and services meet the highest quality standards and comply with regulations.Responsibilities:Develop and...

Quality Assurance Manager ( Academics) ( JB2899): Durban, Kwa Zulu Natal - EducationQuality Assurance Manager ( Academics) ( JB2899)Pinetown, DurbanMarket RelatedOversee and facilitate an environment for the management of quality related to academic processes at head office level as well as delivery site level.Requirements:Minimum of master's degree,...

Synergy Contact Centre is currently seeking to employ an experienced Quality Assurance Team Manager to join our growing team.The QA Team Manager will be responsible for the day-to-day running and guidance of their team members.The QA Team Manager will also be responsible for setting targets, implement guidelines. Ensure that all members have clarity on what...

We're on the search for a vibrant, self-disciplined Team Leader who will be responsible for managing a team of associates in our Quality Assurance department; to ensure that operational targets are met while ensuring an excellent customer experience.a day in your life?Leadership & People Management: Manages a team of CALL CENTRE agents to ensure that...

QUALITY ASSURANCE OFFICER - 12 MONTH FIXED TERM CONTRACTTo develop automated testing robots and to perform quality assurance on developed systems as per business specifications and provide administrative support to the development team in order to achieve project deliverables of the highest standards.Automated Testing Development: Learn and become proficient...

The Quality Assurer is responsible for reviewing and auditing chat/call incidents, and telephone interactions along with reviewing and investigating customer responses for the Utilita campaign. The assurer will also be responsible for facilitating calibration/group sessions regarding our quality programs, weekly TM catchups and general feedback of findings....

KEY RESPONSIBILITESSystems expertise in FSSC 22200,Manage Occupational Health and SafetyManage Research & DevelopmentQC supervision.Manage QC staffMonitoring of raw materials, work-in-progress (WIP), and finished product quality.Implementing and overseeing Supplier Quality Assurance programs.REQUIREMENTSGrade 12Tertiary qualification in Food Technology or...

KEY RESPONSIBILITES Systems expertise in FSSC 22200,Manage Occupational Health and SafetyManage Research & DevelopmentQC supervision.Manage QC staffMonitoring of raw materials, work-in-progress (WIP), and finished product quality.Implementing and overseeing Supplier Quality Assurance programs. REQUIREMENTS Grade 12Tertiary qualification in Food Technology or...

4- 5 years' experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and other...

Durban, Kwa Zulu Natal Posted 4 hours agoMain job functionTo develop automated testing robots and to perform quality assurance on developed systems as per business specifications and provide administrative support to the development team in order to achieve project deliverables of the highest standards.Automated Testing Development: Learn and become...