General Manager, Airport Operations

3 weeks ago

Cape Town, Western Cape, South Africa United Airlines Full time

Description:

At United, we fly into airports around the entire world.

And we need a whole team of people to keep things running in tip-top shape From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.


Job overview and responsibilities

  • Responsible for day to day operational, financial and personnel performance of assigned international outstation
  • Establishes or implements goals and standards to maintain and control operational integrity, service levels, costs, and safety requirements
  • Monitors performance against plans and initiates corrective actions to improve results
  • Determines and justifies equipment, facilities, staffing, and training needs to achieve station operational goals
  • Participates as team member to headquarters support organizations, as well as other United operating departments in administering their responsibilities
  • Responsible for daytoday operational performance of assigned international outstation
  • Maintain strong working relationships with OAL/airportauthorities/vendors/governmental authorities (FAA/TSA/CBP)/internal divisions
  • Directs station activities to ensure superior customer service, which includes mainline and STAR Alliance partner airlines
  • Responsible for maintaining station facilities, equipment, and professional appearance standards for all United employees
  • Responsible for performance management and ongoing professional developmental support of direct reports and "dotted line" reports
  • Responsible for compliance with Stations controls and Internal Audit standards
  • Manages the station budget, staffing forecasts and resource requirements

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications:

Required

  • Bachelor's degree or 4 years of relevant work experience
  • 2 to 4 years of relevant management experience in Airport Services environment or equivalent experience
  • Knowledge of airport operations hub operations, terminal/ramp operations, and related technology
  • Knowledge of station controls and Internal Audit standards
  • Knowledge of operational Corporate policies and procedures
  • Must be legally authorized to work in South Africa for any employer without sponsorship
  • Must be fluent in English (written and spoken)
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

Preferred

  • Master's degree (Management, Logistics)
  • Bachelor's degree
  • 4 years of relevant management experience in Airport Services environment or equivalent experience
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

  • Airport Services Officer-cape Town

    3 weeks ago

    Cape Town, Western Cape, South Africa The Emirates Group Full time

    Job Purpose: Ensure a safe, efficient, cost effective and timely airport operation so that Emirates image, reputation and customer service levels are maintained and enhanced, as per the criteria set forth by the Companys commercial, safety and security policies, standards and procedures. Plan, organise and control all aspects of the overall operation...

  • Customer Service Agent

    3 weeks ago

    Cape Town, Western Cape, South Africa Safair Operations Full time

    Safair Operations, operating as FlySafair, has a vacancy for a Customer Service Agent at our Cape Town International Airport.***REQUIREMENTS: Grade 12;:- Airport experience and ticket sales within an aviation concern;:- Excellent written and verbal command of the English language including proper phone etiquette;:- Good knowledge and understanding of a...

  • Chief Flight Attendant

    3 weeks ago

    Cape Town, Western Cape, South Africa Safair Operations Full time

    Safair Operations, operating as FlySafair, has a vacancy for a Chief Flight Attendant at our office in Cape Town International Airport. The successful applicant will report to the Manager: Cabin Services.**RESPONSIBILITIES: Ensuring compliance by all relevant parties with regards to Flight Attendant duties and responsibilities;:Responsible for the overall...

  • Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Required for 4-star conference hotel, CT airport; Open to ALLMust have a wealth of F&B and conference/banqueting experienceR34k + company benefits Relevant experience as department head in all facets of a large busy corporate hotel Sound knowledge of hotel operations, Basic accounting/financial management acumen Excellent management skills Strong leadership...

  • Hybrid Field Sales Rep

    3 weeks ago

    Cape Town, Western Cape, South Africa Creative Beverages - Airport Industrial Full time

    The main purpose of the job:Key responsibilities:But not limited to;Office Management: Maintain a tidy and organized office environment. Ordering of office, warehouse and operations suppliesAdministrative Support: Assist in scheduling and coordinating meetings, conferences, and appointments.Data Entry and Record Keeping: Accurately enter data into databases...

  • Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Required for 4-star conference hotel, CT airport; Open to ALLR34k + company benefitsMust have a wealth of F&B and conference/banqueting experience Relevant experience as department head in all facets of a large busy corporate hotel Sound knowledge of hotel operations, Basic accounting/financial management acumen Excellent management skills Strong leadership...

  • Director Of Operations

    3 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotels Full time

    Company DescriptionFairmont Tokyo - the first Fairmont in Japan is slated to open July 2025.Located on the upper floors of the South Tower of the Shibaura Project, Fairmont Tokyo offers easy access to business, culture, and well-being amenities as well as Haneda International Airport and Hamamatsucho Railway Station. The property will offer 217 guest rooms...

  • General Technical Assistant

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Metal Group (Pty) Ltd Full time

    SA STEELWORKS GENERAL TECHNICAL ASSISTANT (BOILERSHOP) AIRPORT INDUSTRIA - CAPE TOWN The SA Steelworks Boilershop department requires committed, hardworking and motivated individuals to join their team. The successful applicants will be responsible for, but not limited to General Assistant functions. RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED...

  • General Manager Operations

    3 weeks ago

    Cape Town, Western Cape, South Africa Konnected Concepts Full time

    General Manager OperationsKonnected Concepts LLC (KC). Konnected by definition means "brought together or into contact so that a real or notional link is established". Concepts by definition means "a plan or intention; a conception". Konnected Concepts was founded with the goal of helping companies that have an idea for a product, service or solution and...

  • Operational General Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Pinpoint One Human Resources Full time

    Location:Cape TownPurpose: Effectively leading, mentoring and supporting 15 to 20 subordinates on different levels and in different roles Identifying, implementing & maintaining operational strategies throughout all operational disciplines (including sales & marketing) Identifying, implementing & maintaining individual subordinate and team goals Tracking...

  • General Technical Assistant

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Metal Group (Pty) Ltd Full time

    GENERAL TECHNICAL ASSISTANT (BOILERSHOP)AIRPORT INDUSTRIA - CAPE TOWNThe SA Steelworks Boilershop department requires committed, hardworking and motivated individuals to join their team. The successful applicants will be responsible for, but not limited to General Assistant functions.RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:Housekeeping on a...

  • General Technical Assistant

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Metal Group Full time

    Job Title:General Technical Assistant (Boilershop)Employment Type:Full TimeExperience:2 to 3 yearsSalary:NegotiableJob Published:17 April 2023Job Reference No:SA STEELWORKSGENERAL TECHNICAL ASSISTANT (BOILERSHOP)AIRPORT INDUSTRIA - CAPE TOWNThe SA Steelworks Boilershop department requires committed, hardworking and motivated individuals to join their team....

  • Cargo Operations Controller

    3 weeks ago

    Cape Town, Western Cape, South Africa Ultima Antarctic Logistics Full time

    A logistics company is seeking seasonal staff (from 15 September 2023 until 15 March 2024) on a fix term contract, for the following position, to join our team at Cape Town International Airport.Renumeration will be market related according to experience:CARGO OPERATIONS CONTROLLERAs a CARGO OPERATIONS CONTROLLER, you will be receiving/releasing cargo,...

  • Senior Flight Data Controller

    3 weeks ago

    Cape Town, Western Cape, South Africa Ann Swann Personnel Full time

    Requirements:Coordinate airside resources and track all aircraft to ensure effective and efficient airport operations.- Higher Certificate in Logistics / Commercial / Operational Essential: Minimum 5 years operational experience Essential:- MS Office EssentialFlight Tracking Accurately capture air traffic movement data which include aircraft landing,...

  • Operations Service Manager, Cpt

    3 weeks ago

    Cape Town, Western Cape, South Africa Delta Full time

    _South Africa, Cape Town___Airport Customer Service___07-Feb-2023___Ref #: 19512___How you'll help us Keep Climbing (overview & key responsibilities)_:_ The Operations Service Manager "OSM" directs and supports all Airport Customer Service (ACS) operationsrelated activities. As a Delta leader, the OSM models Deltas leadership values and represents Deltas...

  • General Manager: Operations

    3 weeks ago

    Cape Town, Western Cape, South Africa The Recruiters Full time

    Salary: R85k p/m CTCDescription: Well established food manufacturing entity needs a competent, energetic individual to join their management team. Reporting to the Group Chief Executive and CFO you will take responsibility for overseeing the effective Operations Management function for 4 Factories in Montague Gardens. Criteria: Relevant tertiary...

  • Deputy Gm/operations Manager, Cape Town

    3 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Required for 4-star conference hotel, CT airport; Open to ALLR34k + company benefits Relevant experience as department head in all facets of a large busy corporate hotel Sound knowledge of hotel operations, Basic accounting/financial management acumen Excellent management skills Strong leadership and communications skills Skilled in reporting, computer...

  • General/operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Oona Kriedemann Full time

    Published May 11, 202 Location Cape Town, South Africa Category Business Job Type Fulltime Salary Type Monthly Salary Salary R RDescription:General/Operations Manager - Claremont - R R50 000 pm(Will suit HIGHLY PROFESSIONAL Applicants)Own Transport/Public TransportPhotoAgeAddressCurrent salary and noticeWork experience and industry exposure Property...

  • General/operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Oona Kriedemann Full time

    Published Apr 14, 202 Location Cape Town, South Africa Category Business Job Type Fulltime Salary Type Monthly Salary Salary R RDescription:General/Operations ManagerLocation: ClaremontSalary: R R50 000(Will suit HIGHLY PROFESSIONAL Applicants)Own Transport/Public TransportPhotoAgeAddressCurrent salary and noticeWork experience and industry exposure Property...

  • Senior Operator

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Metal Group (Pty) Ltd Full time

    Responsibilities will include but are not limited to:Must be able to do basic mathematical calculations to ensure correct process parameters Accurate setup, adjustments, operation and maintenance of machinery/stands/ mechanism in the production line process Conduct daily inspection of relevant work area and report possible failures or unsafe working...