Internal Sales Administrator – Chemical

1 week ago


Johannesburg, Gauteng, South Africa Prostaff Holdings Full time

Minimum requirements for the role:

  • Previous experience having worked within an internal sales or related role ideally working within the mining or chemical or engineering or related industries is preferred.
  • Computer literacy in MS Office is essential.
  • Good planning and execution skills.
  • Previous experience having worked on Pastel or a related accounting or ERP System is preferred.
  • Must have excellent Microsoft Office and Excel skills.
  • Managing customers within the chemical manufacturing and mining industry supporting the external key accounts sales managers.
  • Quoting prospective customers across all product ranges and providing product information where needed.
  • Receiving and processing orders on Pastel and Excel to ensure delivery and collection expectations for house account customers are met.
  • Maintaining backorders and forwarding orders on Pastel on a daily basis.
  • Monitoring of stock levels to meet customers needs.
  • Assisting with quotes and monthly pricing when needed.
  • Following up with customers with regards to previous days deliveries to ensure customer service and on time in full deliveries.
  • Communicating with customers with regards to order status, stock availability pricing etc.
  • Ensuring that all customer complaints, issues and queries reach a successful and appropriate conclusion, including account queries.
  • Ensuring external sales are kept informed of any developments relevant to their accounts.
**Salary package, including benefits, is highly negotiable depending on experience gained.
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