Tech Officer: Das
2 weeks ago
To perform acceptance, commissioning, installation, recovery, repair and maintenance of Telkom Business Systems, voice and non-voice, to satisfy customer needs.
Job ResponsibilitiesOUTPUT 1Maintained Resources
SUB-OUTPUTS
Inspect resources
Replace and/or Service Resources
RANGE
Vehicles
Toolkit
Test Gear
OUTPUT 2
Installed/ Recovered Equipment/ Systems/ Cabling/ Single Lines
SUB-OUTPUTS
Receive and analyse request for installation/ recovery/ cabling
Obtain installation/ recovery details and resources
Install/ recover equipment/ system/ cables
Perform functionality tests
Provide test results for LAN/ Optic Fibre Cabling Complete documentation
RANGE
Field Trials
All Voice And Non-Voice Products
Value Added Products And Services
Indoor/ Outdoor Cabling
Local U/G Cabling
Single Line Equipment and Accessories
FLLA
OUTPUT 3
Repaired/ Maintained Equipment/ Systems/ Cabling/ Single Lines
SUB-OUTPUTS
Receive and analyze fault information
Diagnose/ refer fault
Conduct functionality tests
Provide test results for LAN/ Optic Fibre Cabling Update records
RANGE
Field Trials
All Voice And Non-Voice Products/
FLLA
Value added products and services
Ondoor/ Outdoor Cabling
Local U/G Cabling
Single Line Equipment and Accessories
OUTPUT 4
Processed Documentation
SUB-OUTPUTS
Obtain documentation
Update/ verify records
Complete and/or submit documentation
RANGE
Quality forms
Quality/ SHE/ Productivity Forms/ Reports
Inspection Forms
Administrative
Technical
Damage/ Accident Reports
TBI Reports
Commissioning
Loss Control Forms
ESS
Key Control
Commissioning/ Decommissioning Report
Logsheets
Daily Work Logs
Webforce/ Unibase
IE 195
Power Records
OUTPUT 5
Established and Maintained Customer Relations/ Liaison/ Consulting
SUB-OUTPUTS
Receive and analyse request from role players
Determine key role players
Obtain information
Establish professional relationship
Maintain professional relationship
RANGE
All Voice And Non-Voice Products And Services
External Customers
Internal Customers
Customer Complaints/ Queries
Customer Feedback
Technical Support
All Customer Contacts
OUTPUT 6
Installed/ Repaired Indoor Reticulation
SUB-OUTPUTS
Receive instruction/ order
Plan/ prepare cabling route
Prepare Bill of Material
Haul cable
Install test points/ jacks
Perform conformance testing
Clear work area
Complete documentation
RANGE
Ducting
Indoor Cabling
Local U/G Cabling
All Voice and Non-Voice Products and Services
Cable trays
All termination types
SUB-OUTPUTS
Receive order/ instruction
Program system equipment
RANGE
All DAS Products
Single Line Products
Inclusive of all Remote Programmable Systems All Non-Voice Products
Core CompetenciesFUNCTIONAL KNOWLEDGE
Technical; Network Infrastructure; Products; Policies and Procedures; Software; Switching Environment; Safety Regulation and Standards; Mechanical Aids; CLICK compliance, MiMix Vehicle Compliance
FUNCTIONAL SKILLS
Interpersonal; Planning; Analytical; Communicating; Computer Literacy; Technical Equipment Handling; Computer Configuration
ATTITUDES/ LEADERSHIP COMPETENCIES
Eager to learn; Customer orientated; Conscientious; Proactive; Dedicated; Quality Awareness
EducationNQF 4:
Grade 12 and relevant modular trainingExperienceCertificationsSpecial RequirementsValid Drivers licenseAbility to work after hoursAfter hours call out (stand by)
Physical RequirementsColour VisionWork in Confined SpacesWork at HeightsKey StakeholdersAdditional Information Experience:
Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.
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