Sales Team Leader

2 weeks ago

Strand, Western Cape, South Africa Nedbank Full time

Sales Team Leader

  • Requisition Number Closing Date13 June 2024
  • Location-Strand
  • Job Family
  • Sales and Service
  • Career Stream
  • Sales
  • Leadership Pipeline
  • Manage Others (MO)
  • FAIS Affected
  • FAIS Affected
  • Yes
    Job Purpose
  • To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability

Responsibilities:

  • Nedbank Goals:
  • Grow market share; ensure client acquisition, retention and cross-selling of bank products.
  • Support the achievement of the business strategy, objectives and values.
  • Achieve entrenched sales objectives and targets for branch/ market.
  • Manage all sales related leads efficiently and timeously.
  • Ensure branch/ market operational effectiveness through the uptime of all devices in Selfservice, Phygital and Semiassisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
  • Drive needsbased selling through the sales staff.
  • Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
  • Drive client acquisition and increase digital market activity across the community.
  • Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
  • Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
  • Ensure engaged, caredfor and focused employees.
  • Client Engagement:
  • Ensure best rated (#1) in client service and satisfaction.
  • Ensure direct report team deliver world class service by effective use of client experience measurement tools.
  • Entice clients to digital and selfservice and ensure digital adoption.
  • Ensure that clients shift to selfservice and digital channels.
  • Understand client needs and deliver great client service to ensure client satisfaction.
  • Risk & Operations:
  • Ensure compliance to operational and legislative requirements.
  • Achieve minimum performance on Risk & Compliance audits.
  • Ensure all compliance on mandatory training is completed timeously.
  • Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
  • Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
  • Achieve effective BROTA compliance.
  • Manage Frauds and Losses for Branch/ market.
  • Ensure Banking Hall complies with OHASA standards.
  • Ensure adherence to process mandates limits.
  • Ensure all equipment is maintained.
  • Manage AML sustainability objectives.
  • Achieved the required standards for monitoring assessments.
  • Manage all Operations Housekeeping standards.
  • Lead:
  • Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
  • Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
  • Engage team on performance through regular performance discussions on personal and business goals.
  • Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and selfgrowth.
  • Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
  • Ensure and lead consequence management, discipline and effective employee relations.
  • Manage staff leave requirements.
  • Manage staff onboarding process for staff to become proficient.
  • Build trusting working relationships with subordinates, managers and support departments through regular engagements.
  • Manage staff resources to ensure team efficiency, productivity and full participation.


 Essential Qualifications
  • NQF Level
  • Diploma


 Preferred Qualification
  • An approved FAIS qualification (i.e. Banking or Sales)


 Minimum Experience Level
  • Must have 6 years Sales and service banking experience.
  • Must have 6 years Banking, Risk & Regulatory exposure

Technical / Professional Knowledge

  • Relevant regulatory knowledge
  • Customer service principles
  • Staff resource planning
  • Change management
  • Governance, Risk and Controls
  • Nedbank policies and procedures


 Behavioural Competencies
  • Coaching the Sales Team
  • Delegation and Empowerment
  • Motivating the Sales Team
  • Creating a Culture of Trust
  • Building Customer Relationships
  • Guiding Sales Transformation
  • Broadening Business Value
- **_Please contact the Nedbank Recruiting Team at _

  • Service Team Leader

    4 weeks ago

    Strand, Western Cape, South Africa Nedbank Full time

    Service Team LeaderRequisition Number-133604Closing Date-03 May 2024Location-StrandJob FamilySales and ServiceCareer StreamClient ServiceLeadership PipelineManage Others (MO)Job PurposeTo deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services...

  • Service Team Leader

    2 weeks ago

    Strand, Western Cape, South Africa Nedbank Full time

    Service Team Leader Requisition Number Closing Date03 May 2024 Location-Strand Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Others (MO)Job Purpose To deliver outstanding client services; manage service capacity; deploy and move staff to meet servicing demand and to manage the Branch's administrative and services...

  • Branch Manager

    2 weeks ago

    Strand, Western Cape, South Africa The Sales Barn Full time

    Job Overview:Responsibilities: Manage, lead and grow the branch: Through being a team player and good decision maker, lead and motivate the staff to get the best results from individuals and the branch as a whole. Monitor sales performance: Generate regular reports highlighting sales performance, achievements and areas for improvement. Maintain customer...

  • Junior Sales Consultant

    2 weeks ago

    Strand, Western Cape, South Africa Adendorff Machinery Mart Full time

    We are thrilled to announce the opening of our new branch in Strand, Western Cape, and we are looking for talented individuals to join our teamWe focus on exceptional service in meeting client needs within a challenging environment.Responsibilities Sales Generation in order to reach strategic growth goals; Customer Care in accordance with company standards;...

  • Sales Consultant Strand

    2 weeks ago

    Strand, Western Cape, South Africa The Edge Fitness Clubs Full time

    Do you have a passion for sales and are fitness enthusiast? THEN APPLY TODAY TO JOIN OUR EDGE FITNESS TEAM- Minimum Requirements:_ A passion for health and fitness (look the part and understand our service) Matric qualification A minimum of two years outbound sales experience Promotion and sales skills to sell the company's products and services effectively...

  • Sales Associate

    2 weeks ago

    Strand, Western Cape, South Africa Argon Steel Full time

    Company: Steal ManiaLocation: Strand, South AfricaRemuneration: To be discussedPosition: Full time ( Must be available immediately )Steal Mania, a leading hardware store in Strand, is seeking a dynamic and customer-oriented individual to join our team as a Sales Associate. Wespecialize in providing a wide range of tools, hardware, and steel products to our...

  • Sales Executive

    2 weeks ago

    Strand, Western Cape, South Africa Helderberg Personnel Full time

    Established Motor Dealership based in Somerset West has a vacancy for a dynamic Sales Executive to join their team

  • Sales Associate

    2 weeks ago

    Strand, Western Cape, South Africa Argon Steel Full time

    Company: Steal ManiaLocation: Strand, South AfricaRemuneration: To be discussedPosition: Full timeSteal Mania, a leading hardware store in Strand, is seeking a dynamic and customer-oriented individual to join our team as a Sales Associate. Wespecialize in providing a wide range of tools, hardware, and steel products to our valued customers. If you are...

  • Sales Executive

    2 weeks ago

    Strand, Western Cape, South Africa Helderberg Personnel Full time

    Established Motor Dealership based in Somerset West has a vacancy for a dynamic Sales Executive to join their teamHe / She must be able to work independently and generate their own leads.

  • Technical Counter Sales

    2 weeks ago

    Strand, Western Cape, South Africa Helderberg Personnel Full time

    My client, a well-established company based in Strand has a vacancy for an Internal Technical Sales Consultant with a minimum of two years' experience in a Technical Sales environment to join their team.internal sales|technical salesDuties included but not limited to:Convert incoming telephone queries to sales Liaise with admin department that handles...

  • Branch Manager

    2 weeks ago

    Strand, Western Cape, South Africa Adendorff Machinery Mart Full time

    We focus on exceptional service in meeting client needs within a challenging environment.Responsibilities Manage and lead a team Develop and implement sales strategies to achieve branch targets Build and maintain customer relationships Oversee inventory management and ordering Ensure excellent customer service standards Analyze sales data and reports to...

  • Sales and Marketing Assistant

    2 weeks ago

    Strand, Western Cape, South Africa Cape Town WIne Hub Full time

    We are seeking a highly motivated and organized Sales and Marketing Assistant to join our dynamic team. As a Sales and Marketing Assistant, you will play a key role in supporting the online sales and marketing efforts of our company. This is an excellent opportunity for an enthusiastic and self-motivated individual with a passion for sales and marketing, we...

  • Export Sales Representative

    2 weeks ago

    Strand, Western Cape, South Africa Cape Town WIne Hub Full time

    The Export Sales Representative is responsible for identifying and developing new business opportunities in international markets, as well as maintaining relationships with existing clients. This is a new position within the company, and previous experience in the wine and spirit industry is required with proven track records.Responsibilities: Identifying...

  • Hardware Sales Assistant

    2 weeks ago

    Strand, Western Cape, South Africa Apple Tool and Gas (Pty) Ltd Full time

    We have an opportunity available for a General Hardware Assistant.The position is a permanent position and will be reporting to the Receiving Supervisor.Competencies required: Organized and deadline driven with exceptional attention to detail Ability to work under pressure and make good calm decisions Selfmotivated be able to work on your own Able to lift...

  • Senior Market Manager

    2 weeks ago

    Strand, Western Cape, South Africa Nedbank Full time

    Senior Market Manager Requisition Number Closing Date13 June 2024 Location Strand Job Family Sales and Service Career Stream Sales Leadership Pipeline Manage Managers (MM) FAIS Affected FAIS Affected YesJob Purpose To lead the strategic approach in unlocking the Micro Market banking potential and opportunities and to drive Cross Channel Collaboration within...

  • Retail Counter Salesman

    2 weeks ago

    Strand, Western Cape, South Africa Adendorff Machinery Mart Full time

    We are thrilled to announce the opening of our new branch in Strand, Western Cape, and we are looking for talented individuals to join our teamA fantastic career opportunity currently exists for a dynamic individual to join our rapidly growing company as a Retail Counter Salesman.Preference will be given to an individual with previous sales exposure within...

  • Social Worker Helderberg

    2 weeks ago

    Strand, Western Cape, South Africa Spescare Full time

    The Nurture Health Group requires a Social Worker who will be based at our Spescare Helderberg facility in the Western Cape reporting to the Rehab Intervention Leader.Minimum Salary: R Cost to CompanyREQUIREMENTS, EXPERIENCE AND QUALIFICATIONS/TRAINING BA Social Work Degree Registered with SACSSP Membership and Malpractice Insurance 23 years' experience in a...

  • Receptionist

    2 weeks ago

    Strand, Western Cape, South Africa Water Purification Solutions Full time

    Water Purification Solutions is a leading provider of high-quality water purification products and services. We are currently seeking a dynamic and professional Receptionist to join our team.Key Responsibilities:Greet visitors and direct them to the appropriate department.Answer and direct phone calls in a professional and courteous mannerMaintain a clean...

  • Key Accounts Administrator

    2 weeks ago

    Strand, Western Cape, South Africa Colibri Towelling Full time

    The main responsibilities of the position include the following Co-Ordination of sales process from receipt of order to delivery of product. Servicing of customers and ensuring customer satisfaction. Sales reporting (Budgets, Forecasts, stock on hand etc.) Loading of sales orders (SYSPRO) Stock management General administration relating to sales...

  • Senior Retail Manager

    2 weeks ago

    Strand, Western Cape, South Africa Mirna Butler Recruitment Full time

    We are seeking a dynamic and experienced Senior Retail Manager to lead a flagship store in Strand, Western Cape.Minimum requirements: Proven experience as a Retail Manager or similar senior role in retail. Strong leadership skills with a track record of managing successful teams. Excellent communication, organizational, and decisionmaking skills. Ability to...