Inbound Exceptions Coordinator

3 weeks ago

Cape Town, Western Cape, South Africa takealot Full time

We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us.

We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.


Your responsibilities will include:

  • Inform suppliers of exceptions and drive collections within SLA
  • Following up with the Suppliers with collections and reasons for missed collections.
  • Investigate all exceptions and solve within SLA
  • Reviewing data for gaps or errors and resolving or escalating issues to resolve
  • Investigate and communicate with relevant stakeholders to solve all quires.
  • Highlighting solutions for issues preventing suppliers collecting Exceptions.
  • Drive supplier compliance relating to exceptions
  • Highlight DC concerns and drive compliance

Attributes:

  • Attention to detail and high standards of quality
  • Strong excel skills (including vlookup's,tables )
  • Solutionsoriented, selfmotivated, cando attitude
  • Strong organizational & prioritization skills
  • Strong communication skills, both written and spoken
  • Excellent team player

Qualifications:

  • Grade 12(equivalent)
  • 35 years administrative / operational experience
  • Competency in all MS Office packages, very strong excel skills (including vlookups), internet search
  • Ability to learn internal data capturing and warehouse management systems
  • Relevant tertiary qualifications is a plus

The Environment:

  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
We seek to Employ an
Extra Ordinary Mind who:

  • is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is
passionate about the potential of e-commerce and delivering a
world-class customer experience:

  • is
    entrepreneurial,
    thrives under change and accepts it is a constant and always
    looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
-
thinks like an owner of the business.
- is
SMART, has INTEGRITY and
is HARDWORKING
If you meet the above you are an
Extraordinary Mind so come and join us

  • Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference._

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