IT Manager

2 weeks ago

Durban, KwaZulu-Natal, South Africa Sirrah Rec Full time
Our client is actively seeking an experienced IT Manager to join their dynamic team.

In this role, you will play a pivotal role in directing, planning, coordinating, and overseeing the implementation of technology solutions aligned with business objectives and operational requirements.

If you are a strategic thinker with exceptional leadership skills and a passion for driving innovation, we want to hear from you

Responsibilities:

  • Lead and manage crossfunctional teams responsible for the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems.
  • Collaborate closely with stakeholders across departments to identify, recommend, develop, implement, and support costeffective technology solutions that address the organization's needs.
  • Contribute to the formulation and implementation of IT policies, procedures, and best practices to align with the overall IT strategy and objectives set by the Chief Information Officer.
  • Drive operational and strategic IT planning initiatives, including project planning, resource allocation, and fostering innovation within the team.
  • Oversee the provision of enduser services, including help desk and technical support services, to ensure prompt and effective resolution of issues.
  • Develop business cases and conduct cost/benefit analyses for IT spending and initiatives to support informed decisionmaking.
  • Practice effective asset management for IT hardware, software, and equipment to ensure optimal utilization and accountability.
  • Identify and evaluate the need for system upgrades, configurations, or new solutions, and collaborate with senior management to determine the best course of action.
  • Select and integrate software solutions in a scalable manner to meet evolving business requirements and enhance operational efficiency.
  • Ensure the procurement of efficient and costeffective technological equipment and software, while prioritizing the safety and security of IT systems.
  • Collaborate with stakeholders to design and implement solutions that optimize business processes and align with strategic objectives.
  • Provide expert advice and guidance to clients and stakeholders on ITrelated matters, fostering strong relationships and trust.
  • Build and maintain positive relationships with clients, internal teams, and external stakeholders, ensuring alignment with organizational goals and objectives.
  • Assist in negotiating and managing service level agreements to ensure quality service delivery and customer satisfaction.
  • Champion a positive work culture that promotes collaboration, innovation, and continuous learning within the team.
  • Lead by example and demonstrate exemplary leadership behavior, commitment, and dedication to organizational values.
  • Cultivate a culture of learning and growth, facilitating knowledge sharing and skill development among team members.
  • Effectively manage team performance, providing regular feedback, coaching, and support to achieve business objectives.
  • Encourage a culture of innovation, agility, and collaboration to drive continuous improvement and adaptation to change.
  • Develop and manage budgets to optimize resource allocation and minimize expenditure while supporting strategic objectives.
  • Oversee financial management processes, including authorization of expenditures and adherence to financial regulations.
  • Address highrisk financial issues and contribute to the development of policies and practices to mitigate risks and ensure compliance.
  • Drive mediumterm improvement initiatives to enhance service quality and drive pricing strategies for services and products.
  • Implement risk management, governance, and compliance frameworks to identify and manage risks effectively.
  • Investigate and report on instances of noncompliance with organizational policies and practices.

Key Skills:

  • Proven decisionmaking abilities with a strong sense of responsibility.
  • Inspires and empowers individuals, fostering motivation and encouragement.
  • Highly organized with excellent task management and prioritization skills.
  • Creative thinker with a knack for generating innovative solutions.
  • Engaging communicator with strong networking and interpersonal skills.
  • Effective leader with the ability to coordinate and direct teams.
  • Strategic thinker with a focus on continuous improvement and insightsdriven decisionmaking.
  • Takes initiative and drives action to achieve desired outcomes.
  • Adaptable and resilient in navigating change and uncertainty.
  • Analytical thinker with a talent for processing and interpreting information.
  • Committed to ongoing learning and professional development.
  • Maintains composure under pressure and effectively manages stress.
  • Collaborative team player who values diversity and inclusion.

Qualifications:

  • Bachelor's degree in Computer Science, IT, Systems Administration, or a related field.
  • 57 years of progressive experience in IT, with a minimum of 23 years in

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