Front Desk Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa Joanne Enslin Physiotherapy and Pilates Full time

_A well-established physiotherapy and pilates practice based in River Club, Sandton, is seeking a mature and friendly female to fill the position of Front Desk Administrator.

_

Responsibilities include:

  • Greet and assist patients in a courteous, kind and friendly manner;
  • Handle incoming calls (landline and cell phone);
  • Schedule / reschedule appointments and capture patient information (run an efficient diary and appointment schedule for multiple therapists);
  • Confirmation and reconfirmation of appointments;
  • Ready patient files and patient schedules for the following day;
  • Manage patient flow effectively, timekeeping is imperative;
  • Inpatient billing;
  • Manage inventory (ordering of medical supplies, stationary and other office consumables)
  • Conduct course / lecture administration and the submission of CPD activities to the SA Physiotherapy Society;
  • Perform marketing activities for courses and the practice;
  • Ensure the reception area is clean, organized and welcoming at all times;
  • Social media management (including Facebook, Instagram and Linkedin)
  • Adhoc / PA duties when required.
The applicant must possess the following
traits and skills:

  • Extremely good time management skills;
  • Excellent communication skills;
  • Multitasking skills;
  • Attention to detail;
  • Strong administration skills;
  • Customer service orientation;
  • Take initiative and be a selfstarter;
  • Capable of working unsupervised;
  • Previous experience (at least 15 years) in a receptionist or administrative role;
  • Previous experience in a medical practice (or similar) would be advantageous;
  • Computer literacy (including PowerPoint, Excel, Outlook and Word);
  • Marketing / sales experience would be advantageous;
  • Experience with MY Appointment would be advantageous (training will be provided);
  • Drivers license and car required.

Hours:
Monday to Friday from 08h00 until 17h00.

Start Date: 03/06/2024 (the successful applicant will be required to come in earlier to ensure a smooth transition period)

Job Types:
Full-time, Permanent

Application Question(s):

  • Do you have your own vehicle?

Experience:

- administrative: 10 years (required)

Language:

  • English (required)

License/Certification:

  • Drivers License (required)
Application Deadline: 2024/05/07

Expected Start Date: 2024/06/03

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