On Site Support Technician

2 weeks ago


Johannesburg, Gauteng, South Africa GAAP Point of Sale Full time
GAAP Point of Sale is recruiting an
Onsite Support Technician.

The position is based at our offices in Midrand, Johannesburg, and the successful applicant will be reporting to the
Assistant Service Delivery Manager (JHB) or their nominees at GAAP where applicable.


Job Specification:

  • Installation of new computer systems and solutions for the hospitality industry.
  • Training of customers on installed computer systems and software programs.
  • Support, troubleshoot and resolution of callouts relating to installed software programs on customer's site.
  • Support, troubleshoot and resolution of callouts relating to installed HARDWARE on customer's site.
  • Programming of software to work in customer's environment.
  • Finding solutions and adapting software for best use within the customer environment.

Minimum Requirements:

  • IT qualification is highly recommended (preferably with N+ and A+)
  • Windows networking experience
  • Must have at least 35 years' experience in the IT field
  • IT Technical Support background (essential)
  • Excellent written and verbal English communication skills.
  • Problemsolving skills
  • Must be able to work independently with minimum supervision.
  • Must be willing to work irregular hours and to travel long distances.

Highly Preferable:

  • MCSA
  • MCSE
  • Point Of Sale experience

Job Types:
Full-time, Permanent

Salary:
R14, R17,000.00 per month

Education:

  • Certificate (preferred)

Experience:

  • IT
Technical Support: 1 year (preferred)

  • IT
field: 3 years (required)

License/Certification:
- driver's license and own reliable vehicle (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Willingness to travel:

  • 50% (required)


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