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Oem Customer Experience Specialist
2 weeks ago
Job Number
- 69324
Job Type
- Permanent
Job Title
- OEM Customer Experience Specialist
Computer Skills
- MS Office Suite
Industry
- Automotive
City
- Sandton
Province
- Gauteng
_
RESPONSIBILITIES:
_
- Development and management of a customer loyalty programme for the brand and create lifetime
- Evaluate the programmes performance and investigate opportunities to recommend promotions
- Planning and execution of the brands customer events. Support with project and event executions
- for the Brand.
- The organisation completion of both online and offline customer activities
- Set up a scoring system for customers to recommend potential customers to purchase cars
- Manage all daytoday activities associated with the overall success and growth of assigned
- Completion of dealer instruction manuals.
- Recruitment of new customers and brand ambassadors to the brand
- Keep records of customer interactions or transactions, recording details of inquiries,
- Track and compile regular user analysis data based on sales information (customer portrait
- Dealer customer operation support (activity guidebook, execution guide)
- Develop longterm customer operation strategy output and adjustment, coordinate with Brand
Inherent Requirements
_
REQUIREMENTS:
_
- Bachelor's degree
_
SKILLS:
_
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities.
- Presentation skills and MS Office suite skillset.
- Be able to work under deadlines.
- Better to have Moderator experience and no stage fright
- Creative & Innovative
- Ability to negotiate with suppliers/possible affiliates/ customers.
What Qualification
Minimum Qualification
- Bachelors
Status
- Available
-
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