Store Leader

2 weeks ago


Johannesburg, Gauteng, South Africa Cape Union Mart - Poetry Full time

Responsibilities:

Deliver exceptional customer service by implementing customer experience strategy
Managing all aspects of a store
Maximising turnover and profit
Minimise shrinkage by monitoring stock related risks
Lead talent selection, training, coaching, retention and recognise initiatives for all team members.
Implement change and diversity within store.
Create and implement succession plans and define development action.
Innovative visual merchandising to optimise sales
Maintaining health and safety practices
Implement all company policies and procedures.
Deliver exceptional customer service by implementing customer experience strategy
Optimise team through creating an inspiring environment.
Align team members to company culture and create fun.

Behavioural requirements:

Honesty in dealing with cash and finances
Inspirational leadership and passion
Taking ownership
Building and maintaining relationships
Innovation and ability to deal with change management
Thinking adaptability

Minimum requirements:

Five years of management retail experience
Matric or equivalent
Microsoft - computer proficiency
Drivers licence and own transport (advantageous)
Clear criminal record
Ability to communicate effectively at all levels
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