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Portuguese Speaking Assistance Coordinator
1 week ago
Our Client is the World's leading medical assistance and claims handling companies who process cases around the globe. They have a unique gateway to a comprehensive worldwide provider network, local-know how, assistance and cost containment for travel insurance, health insurance and corporate companies.
Job Type: Full Time
Location: Cape Town
Workplace: On-site
Salary: R Benefits
Requirements
- Portuguese speaker with full professional fluency, also in English
- Proactive and performing well under pressure
- Flexible and open-minded to ongoing changes and training
- Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
- Matric or higher
- Competent computer user skills in Microsoft Office tools
- Must be able to work in shifts including some week-ends and some evening/night shifts.
- SA VISA secured already, ideally
- FSB registered – a big bonus
Responsibilities
- Communicate over the phone and via email with policyholders, a worldwide network of medical providers and our colleagues around the world
- Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
- Work closely with medical professionals internally and externally
Benefits
- Medical aid (paid by company) for employee + 2 minor dependents
- Retirement Annuity (10% of basic salary – paid by company)
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