Group Patient Services Manager

4 weeks ago


Johannesburg, South Africa Ultra Personnel Full time
Purpose of the role:
To take responsibility for overseeing the revenue cycle value chain from a Group perspective which includes identifying improvement opportunities to optimise billing to maximise revenue. This includes the reduction of the Groups financial risk by ensuring compliance to Group policies and procedures including contractual arrangements with Medical Schemes/ funders

Qualifications & Experience Required
Bachelors Degree: Nursing
Business-Related Degree Theatre or Critical Care Diploma
5-7 years experience as a Patient Services Manager
ICD-10 and CPT coding experience
Revenue Cycle Management experience

Duties
Develop and implement a Group Strategy on short-payment management to improve cashflow
Implement funder contracts pertaining to the revenue cycle and monitor compliance
Identify training needs for the revenue cycle department and provide training
Ensure that new tariffs and billing rules are loaded accordingly on the approved system
Ensure the monitored addition of new CPT / ICD coding onto the CHG approved system
Assist in implementing relevant systems and modules at hospital levels
Monitor the EDI report to ensure all queries have been resolved and all cases are End of Case
Provide support to PSMs at hospital level to ensure CHG standards and targets are met
Ensure compliance to Group working procedures and assist hospitals to develop hospital specific services areas
Ensure PSMs at hospital level provide adequate support to hospital managers to monitor and enforce the use of mobile billing
Review revenue (RPPD) and debtors days by analysing reports received from Group Finance in terms of budget v actual revenue and address improvement opportunities with hospitals
In collaboration with relevant stakeholders, review services on SAP to ensure optimization of billings of service
Set goals and standards for patient services managers across the group and monitor for adherence
Develop and embed relevant revenue cycle management policies, processes and standards
Manage relationships with internal and external stakeholders to enable optimisation of the business value chain
Attend operations meetings with Funder Relations team and hospital-based PSM and provide expertise advice and give feedback as required
Sponsor company initiatives and projects as it relates to the Group Finance and Group Patient Services
Comply with cost controls in order to achieve section budget
Ensure financial documentation is maintained to support accurate record keeping and future requirements as per legislation
Escalate potential risks that may lead to increased costs or financial losses
Ensure complete, timeous and accurate reporting with appropriate levels of escalation to enable effective decision making
Drive adherence to statutory standards, policies and procedures within the business unit to ensure compliance at all times and take remedial action where necessary

  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Job Title: Group Patient Services ManagerReports to: Chief Financial OfficerJob Summary: The Group Patient Services Manager will oversee the revenue cycle across the Group, identifying opportunities to optimize billing and maximize revenue. This role is key in minimizing financial risk and ensuring compliance with policies, procedures, and contractual...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Job Title: Group Patient Services ManagerReports to: Chief Financial OfficerJob Summary: The Group Patient Services Manager will oversee the revenue cycle across the Group, identifying opportunities to optimize billing and maximize revenue. This role is key in minimizing financial risk and ensuring compliance with policies, procedures, and contractual...


  • Johannesburg, South Africa Edge Executives Full time

    Job Title: Group Patient Services ManagerReports to: Chief Financial OfficerJob Summary: The Group Patient Services Manager will oversee the revenue cycle across the Group, identifying opportunities to optimize billing and maximize revenue. This role is key in minimizing financial risk and ensuring compliance with policies, procedures, and contractual...


  • Johannesburg, South Africa Edge Executives Full time

    Job Title: Group Patient Services ManagerReports to: Chief Financial OfficerJob Summary:The Group Patient Services Manager will oversee the revenue cycle across the Group, identifying opportunities to optimize billing and maximize revenue. This role is key in minimizing financial risk and ensuring compliance with policies, procedures, and contractual...

  • Patient Services

    2 weeks ago


    Johannesburg, South Africa Conova Recruitment Full time

    KEY INTERNAL AND EXTERNAL RELATIONS - Patients awaiting stem cell transplants - Head of Medical - Medical Team - The companies International Patient Services Team - Healthcare professionals and medical advisers - Colleagues in other companies internationally - Donor Recruitment and Administration/Data Management team colleagues - Communications and Public...


  • Johannesburg, Gauteng, South Africa Clinix Health Group Ltd Full time

    Job title : Patient Services ManagerJob Location : Gauteng, JohannesburgDeadline : March 17, 2025Quick Recommended LinksJobs by Location Job by industries Job summary:To plan, organize and execute the revenue cycle management at a hospital facility. The incumbent manages a team of specialist that contribute to hospital finances through accurate billing and...


  • Johannesburg, South Africa Mindful Care Full time

    **The Company** Person by person, we believe we can reimagine mental healthcare for everyone, at any point in their lives. We are a human potential brand—obsessively focused on guiding the individual toward comprehensive mental healthcare, and being an ally to everyone no matter where they are. We compete on frictionless urgent access to affordable mental...


  • Johannesburg, Gauteng, South Africa Fidelity Services Group Full time

    Fidelity Services Group is looking for a seasoned Manager Security Services to manage security services across various locations. The ideal candidate will have a deep understanding of the security industry and be able to make strategic decisions.Key Responsibilities:Managing security services to meet client requirements.Ensuring all security officers meet...


  • Johannesburg, Gauteng, South Africa Maneshez solutions services Full time

    Key ResponsibilitiesThe successful candidate will be responsible for leading assigned patient service lines and therapeutic programmes, ensuring the adoption of medication utilisation frameworks, standards and systems at hospitals. You will work closely with the Group Clinical Pharmacist to implement stewardship activities and surveillance programmes,...


  • Johannesburg, Gauteng, South Africa Aristo Sourcing Full time

    Job OverviewAristo Sourcing is seeking a highly skilled Patient Advocacy Consultant to advocate for patients' needs and rights, ensuring that they receive necessary services while supporting the healthcare team in achieving clinical and financial outcomes. The ideal candidate will have a strong background in patient advocacy, excellent communication skills,...


  • Johannesburg, Gauteng, South Africa Mediclinic International Full time

    Job OverviewWelcome to the role of Patient Experience Manager at Mediclinic International. In this position, you will be responsible for ensuring that all functions at our hospital are performed in a manner that optimizes patient experience and contributes to the overall success of our organization.Main ResponsibilitiesThis is an exciting opportunity for a...


  • Johannesburg, Gauteng, South Africa Apex Group Ltd Full time

    Apex Group Ltd is committed to providing a dynamic and supportive work environment that fosters career growth and development. As an Accountant, you will have the opportunity to work on a range of challenging projects and develop your skills and expertise.About the RoleThe Accountant will be responsible for a range of financial tasks including the...


  • Johannesburg, South Africa Glasshouse Recruiting Full time

    To collaborate with the fund in ensuring that the patient/claimant have access to quality healthcare services from both Acute and Rehabilitation to achieve good clinical outcomes and reintegration back to the society. To establish a framework in enhancing service delivery to patients with due attention to the Fund's financial obligation and payment...


  • Johannesburg, South Africa RJPersonnel Full time

    2years Professional interaction with clients Transport patients from reception to wards and vice versa. Transport patients from wards to doctor’s rooms and X-rays and other allied health professional rooms. Assist patients with their luggage on admission or discharge. Check Wheelchairs for cleanliness and whether in need of repairs (maintain good working...


  • Johannesburg, Gauteng, South Africa Jefferson Health Full time

    Position Summary:Jefferson Health is seeking a qualified Patient Care Technician to join our team at Cherry Hill. This is a full-time night shift position working in our Med/Surg department. The successful candidate will be responsible for providing direct patient care, collaborating with the healthcare team, and contributing to a positive work...


  • Johannesburg, Gauteng, South Africa Clicks Group Full time

    Job DescriptionAs a Clinical Care Coordinator - Pharmaceutical Services, you will play a vital role in supporting our patients and customers by providing accurate and timely information about their medication.You will be responsible for reviewing patient profiles, updating medication lists, and communicating with healthcare professionals to ensure seamless...


  • Johannesburg South, South Africa Studio 88 Full time

    **Introduction** - Facilitate service providers to address various problems and requirements in the stores and manage costs effectively. - Constantly Source Vendors throughout South Africa to improve costs and efficiencies in a portfolio. - Support New store development, including project management and vendor allocation. **Duties & Responsibilities** -...


  • Johannesburg, Gauteng, South Africa Medi Response Full time

    About Medi ResponseWe are a leading provider of emergency medical services in Johannesburg, committed to delivering high-quality patient care and transportation services.We are seeking a skilled and experienced Patient Care and Transportation Professional to join our team and contribute to our mission.Key Responsibilities:Respond to emergency calls and...


  • Johannesburg, South Africa Kaelo Full time

    Company Description Kaelo provides **essential healthcare solutions** ensuring the **physical and psychosocial wellbeing** of **all South Africans** towards **lasting social change**. **Job Description**: The Clinical Case Consultant provides quality patient management to clients that have chronic disease of lifestyle conditions. They are responsible for...


  • Johannesburg, Gauteng, South Africa Kaelo Full time

    Kaelo provides comprehensive healthcare services to individuals and businesses in South Africa.About the JobWe are seeking a Clinical Risk Consultant to join our team in Johannesburg. The successful candidate will be responsible for supporting the development and implementation of clinical risk management strategies, policies, and procedures to promote...