Customer Liaison Officer
Found in: beBee S ZA - 4 weeks ago
Job title : Customer Liaison Officer – Cape Town – Milnerton/Century City jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : April 01, 2024
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Responsibilities
Customer experience and satisfaction by driving key OTIF (on-time-in-full) strategies and ensuring excellent communications with the customers and respective representatives. Capturing and processing orders timeously and correctly. Coordinate orders and deliveries ensuring that distribution partners have planned adequately. Building and maintaining customer relationships Resolving all customer queries within an acceptable timeframe Managing stock at various warehouses with daily stock reviews and planning in advance pertaining to stock availability. Mitigating non-conformance and back-orders by adequately resolving, investigating, reporting, and updating. Developing an adequate route planning strategy and driving optimal loads and planning to reduce cost of distribution. Focus on empowering the team and focus on continuous development and improvement.Requirements
Grade 12 Preferred certification in Supply chain/Accounting/ Logistics Preferred background in Industry fundamentals understanding of the cleaning and sanitation industry. Knowledge of CRM and Order Management SAGE/Granite reporting Experience in invoice administration / Debtors Project Management Customer service, communication, and time management Proficient in Microsoft Office (Teams, Outlook, Excel, Word)*Store Keeping/Procurement jobs in south africa
*Customer Liaison Officer – Cape Town – Milnerton/Century City in Cape Town
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