IT Site Support Specialist
Found in: beBee S ZA - 3 weeks ago
Job title : IT Site Support Specialist – Rustenburg jobs in North West
Job Location : North West, Rustenburg
Deadline : April 14, 2024
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Job Summary
The incumbent in this role is responsible for managing and guiding resources required for first-level IT support, rolling out the support strategy and ensuring that high quality support services are provided to support business needs.
Key Responsibilities
Managing site IT infrastructure. Registering incidents, escalating, trend and root cause analysis and problem resolution. Maintaining IT tasks, installing, configuring and trouble shooting of hardware and software. Managing IT continuity. Facilitating and governing the IT Projects on site. Ensuring the IT Services address the changing business needs. Developing and maintaining training plans for the site IT Teams as well as encouraging continuous learning. Ensuring ongoing site compliance to Glencore IT policies, procedures and legislation.Minimum Qualifications
Relevant Degree.Minimum Experience
Minimum 5 years’ experience in the IT environment. Understanding and working knowledge of IT Support Delivery.Behaviour Competencies:
Ability to take decisive action and assume responsibility for making difficult decisions that affect people and business performance. Ability to create shared meaning by clearly and confidently communicating the relevant information to a decision or task, in a verbal format. Ability to inspire and foster commitment, pride and trust amongst team members by taking a democratic approach, seeking and valuing contributions and encouraging collaboration. Ability to treat diverse groups of people with respect and to effectively employ this diversity to the advantage of the Company.*ICT jobs in south africa
*IT Site Support Specialist – Rustenburg in Rustenburg
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