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Divisional Head: Community Services

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Benoni, South Africa Ekurhuleni Metropolitan Municipality Full time
Job title : Divisional Head: Community Services & Relationship Mgnt - HSET19002 Job Location : Gauteng, Benoni Deadline : August 12, 2024 Quick Recommended Links
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Key performance areas:

  • Develop, plan for and ensure integration of all property management, community services and stakeholder relationship strategies and plans of the Department are aligned to national, provincial and municipal outcomes
  • Drive and ensure effective implementation and integration of all property management, community services and stakeholder relations plans, outputs, targets and outcomes
  • Develop and manage all strategies, protocols and plans for land and property management, including illegal land and property occupation and management
  • Develop and drive the implementation of a customer relationship management strategy and plan for the human settlements function
  • Identify, assess and manage governance, risk and compliance practices and processes as required by the Constitution, legislative and regulatory requirements
  • Develop, ensure and promote effective awareness and educational programmes for the human settlements delivery functions and programmes
  • Manage the municipal rental property management portfolio
  • Ensure and drive efficiencies with regards to beneficiary and subsidy administration and systems
  • Ensure implementation of housing and human settlements property and land maintenance programmes
  • Monitor and ensure effective financial control, corporate governance and compliance in the area of accountability
  • Coordinate, integrate and manage housing and human settlements subsidy and beneficiary programmes and plans and budgets
  • Establish and manage strategic internal and external relationships, inclusive of customers, service providers and relevant legislative agencies and structures

Core Requirements:

  • A B. degree in Social Sciences/ Town Planning / and/or any other related degree
  • 8 years’ relevant management experience , of which at least 4 years must have been at Senior Management level
  • In-depth knowledge and understanding of, and experience in, housing and human settlements policies, procedures and legislation, with specific understanding of community and citizen interaction and consultation
  • Strategic leadership and management skills
  • Operational and financial management skills
  • Knowledge and information management skills
  • Effective communication skills, with the ability to maintain effective stakeholder relationships
  • Programme and project management skills, with an emphasis on property, asset and rental management experience
  • Operational infrastructure planning and reporting skills

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