Information Officer

Found in: beBee S ZA - 3 weeks ago

Western Cape Bellville, South Africa Small Enterprise Development Agency Full time
Small Enterprise Development Agency’s job vacancy, Career and Recruitment

Job title : Information Officer – City of Cape Town Branch (Bellville) jobs in Western Cape

Job Location : Western Cape, Bellville

Deadline : May 08, 2024

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MAIN PURPOSE OF THE JOB

To provide appropriate business information to SMMEs and aspiring entrepreneurs by determining requirements, answering inquiries, giving basic business development advice, referring clients to relevant stakeholders, and maintaining client information on the Seda national information Centre database

KEY PERFORMANCE AREAS

Provide information and advisory services to Seda clients. Participate in information dissemination at Seda’s promotional events. Keep abreast of Seda services and offerings. Provide relevant Seda stakeholders with client information from client/caller database. Perform administrative activities relating Call Centre.

REQUIRED MINIMUM QUALIFICATION

Matric (NQF Level 4) and Diploma (NQF Level 5/ 12 months Certificate) in Information Sciences/Business Management/Business Administrator/Marketing 3 – 4 years in enterprise development environment and customer service experience

Able to demonstrate:

Excellent understanding and knowledge of small enterprise development sector Knowledge of Seda offerings and services will be an added advantage. Knowledge and ability to capture data Knowledge and ability to retrieve electronic information. Knowledge and ability to operate computer programmes (MS Word. Excel and PowerPoint).

CRITICAL COMPETENCIES 

Advisory Service Communication Stakeholder Engagement Analytical Business Acumen Problem-Solving & Decision-Making Planning & Organising Monitoring & Evaluation Performance Driven Administrative Diligence Teamwork Adaptability & Flexibility Policy Adherence Negotiation Basic Computer Skills Financial Acumen Office Management 

*ICT jobs in south africa

*Information Officer – City of Cape Town Branch (Bellville) in Bellville

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