Specialist Customer Experience Journey Architect
Found in: beBee S ZA - 1 month ago
- Industrial Engineering Degree / Information Systems/ Computer Science Statistics an advantage
- 5-8 years of experience in Business process development, continuous improvement and compliance
- Computer skills especially MS Office and Business Process Management tools
- Strong analytical skills with a demonstrated ability to analyze business processes and workflows
- Strong business/client engagement skills
- Computer Coding,
- Customer Centric Solutions,
- Installation Support,
- Process Design,
- Process Improvements,
- Systems Design,
- Systems Integration,
- Technical Designs,
- Troubleshooting
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Senior Specialist Customer Experience Journey Architect
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa NTT Ltd. Full timeNTT Ltd.’s job vacancy, Career and Recruitment Job title : Senior Specialist Customer Experience Journey Architect jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : March 22, 2024 Quick Recommended Links Jobs by Location Job by industries Key Roles and Responsibilities: Develops subject matter expertise regarding current and future...
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Customer Experience Specialist
1 day ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...
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Customer Experience Specialist
3 days ago
Johannesburg, South Africa GAP Consulting Full timeGauteng, JHB - Northern Suburbs - Automotive Manufacturers (OEM) & Importers - Market Related | Negotiable - Job ref: OEM000085/LvdW - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining an Automotive Manufacturer that seeks the expertise of a Customer Experience Specialist **Minimum Requirements**: - Minimum of 5 to 10 years’ experience in a...
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E-commerce Experience Specialist
6 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 72256 **Job Type** - Permanent **Job Title** - E-Commerce Experience Specialist **Computer Skills** - CRM,Google Analytics,Adobe Analytics **Industry** - Consumer Electronics **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng **Purpose** - Successfully support the OBS team by ensuring OBS order payment & delivery...
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Member Journey Specialist
Found in: Whatjobs ZA C2 - 7 hours ago
Johannesburg, South Africa H&S Labour Brokers Full timeMember segmentation and enhance the member experience Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values. Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions, transactions...
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Member Journey Specialist
Found in: Talent ZA 2A C2 - 2 weeks ago
Johannesburg, South Africa H&S Labour Brokers Full timeMember segmentation and enhance the member experience Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values.Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions, transactions and...
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Member Journey Specialist
Found in: Adzuna ZA B C2 - 4 days ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeMember segmentation and enhance the member experience Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values.Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions, transactions and...
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Senior Specialist: Solution Architect Applications
Found in: Talent ZA C2 - 2 weeks ago
Johannesburg, South Africa PBT Group Full timePBT Group has an opportunity for a Senior Specialist: Solution Architect Applications. As a Senior Specialist: Solution Architect Applications (Solutions Architect), you will be responsible for evaluating the organization's business needs and determining how IT can support those needs by leveraging software, hardware, or infrastructure. As well as ensuring...
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Customer Experience Officer
Found in: beBee S ZA - 1 week ago
Gauteng, Johannesburg, South Africa Clinix Health Group Ltd Full timeClinix Health Group Ltd’s job vacancy, Career and Recruitment Job title : Customer Experience Officer – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 17, 2024 Quick Recommended Links Jobs by Location Job by industries Job Summary: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure...
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Customer Solution Manager
5 days ago
Johannesburg, South Africa Clickatell Full timePurpose The Customer Solution Manager will develop and implement best practices to help our largest accounts to optimize their Chat Commerce consumer journeys. This is a critical role in helping our sales team optemize and achieve their business objectives. We Do The Right Things Responsibilities of the Role - Work in close coordination with the a...
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Solution Architect
5 days ago
Johannesburg, South Africa Microsoft Full timeYou will be at the heart of this. As a Solutions Architect in our Business Applications team, you will collaborate with senior level stakeholders in some of the largest enterprises in the world, empowering them on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer...
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Service Line Manager
5 days ago
Johannesburg, South Africa Ipsos Zrt. Full timeKey Responsibilities: - Overall management of selected client accounts. - Oversees all team projects, research disciplines, meeting objectives, adherence to quality standards, value add / insights, meeting of deadlines and budgets. - Supports the Service Line Manager and Service Line Lead in managing the research team - RA, RE, SRE levels. - Liaises with...
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Member Channel
6 days ago
Johannesburg, South Africa Secondments Recruitment Full time**Job Advert Summary**: The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on defined ‘moments of truth’ **Minimum Requirements**: TECHNICAL COMPETENCY...
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Senior Manager: Customer Experience
Found in: Talent ZA C2 - 2 weeks ago
Johannesburg, South Africa Isilumko Staffing Full timeThe Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....
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Insights and Journey Manager
5 days ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Contact** - 131443 - Busi Radebe- Job Post End Date: 08 February 2024- Job Family- Marketing, Communication and Research - Career Stream- Marketing and Brand Management - Leadership Pipeline- Manage Self: Professional**Job Purpose** - Manage the planning, prioritization, organization, and coordination of digital...
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Cloud Solution Architect
Found in: beBee S ZA - 3 weeks ago
Gauteng, Johannesburg, South Africa Microsoft Full timeMicrosoft’s job vacancy, Career and Recruitment Job title : Cloud Solution Architect – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : March 29, 2024 Quick Recommended Links Jobs by Location Job by industries Qualifications Required/Minimum Qualifications Bachelor’s Degree OR Master’s Degree in Computer Science,...
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Senior Service Design Architect
Found in: Talent ZA C2 - 2 weeks ago
Johannesburg, South Africa Telebest Full timeRequirements:Minimum of 3-year diploma preferably in an ICT discipline.Fluent in language of country specifically English.ITIL v3 or v4 certified (ITIL v4 preferred)SIAM certification advantageousMinimum of 5 years’ experience as a service architect or service design discipline within the telecommunications or system integration environment.Demonstrable...
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Specialist Facilitator
6 days ago
Johannesburg, South Africa Impactful Specialist Solutions Full time**Job Purpose**: In this role, you will deliver OEM certification training to developers, administrators and architects to drive adoption and usage of the technology. You will have an opportunity to combine your passion for knowledge transfer with your enthusiasm for technology. It requires exceptional communication and ICT technical skills with a passion in...
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Insights and Journey Manager
7 days ago
Johannesburg, South Africa Nedbank Full time**Requisition Details & Talent Acquisition Contact** - 133449 - Busi Radebe- Job Post End Date: 30 April 2024- Job Family- Information Technology- Career Stream- It Application Development - Leadership Pipeline- Manage Managers **Job Purpose** - Manage the planning, prioritisation, organisation, and coordination of digital funnels across various digital...
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Manager: Customer Experience
4 days ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...