Helpdesk Administrator

Found in: beBee S ZA - 3 weeks ago


Eastern Cape East London, South Africa Eastern Cape Development Corporation Full time
Eastern Cape Development Corporation’s job vacancy, Career and Recruitment

Job title : Helpdesk Administrator – East London jobs in Eastern Cape

Job Location : Eastern Cape, East London

Deadline : March 08, 2024

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The incumbent will be responsible for the following:

Provide first line support to staff on all company supported ICT applications. Troubleshoot computer problems and determine source and advise on appropriate action. Log helpdesk calls, attend to ICT related queries, and escalate issues where required. Capture, manage and report on relevant ICT matters for improving in-house ICT applications. Serve as liaison between line function staff and the ICT department to resolve ICT related issues. Provide basic empowerment to operators including computer orientation to new company staff. Provide required support to ensure continuity in productivity systems functional area applications. Undertake daily monitoring and implement appropriate risk management measures to safeguard smooth ICT operations at user department level.

MINIMUM REQUIREMENTS

National Diploma or equivalent in Information Technology 2 years working experience of which 1 years should be in ICT environment

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