Specialist Customer Experience Journey Architect

**CX **Design Governance** - Draw up a governance blueprint, both to set up a mechanism to make decisions on cross-cutting initiatives and to align new and ongoing initiatives in each function with overall customer-experience objectives - Utilize insights from research to direct the strategic design of customer journeys, in conjunction with leadership -...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Minimum Requirements: Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM Level Tertiary Qualification in Marketing | Branding or similar  Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplines Participation in OEM Product positioning, Creative and...

Minimum Requirements:Minimum of 5 to 10 years’ experience in a Customer Experience Specialist capacity at Automotive OEM LevelTertiary Qualification in Marketing | Branding or similar Strong working knowledge in Automotive OEM Customer Experience, Loyalty Programme and Event disciplinesParticipation in OEM Product positioning, Creative and...

Member segmentation and enhance the member experience Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values. Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions, transactions...

Member segmentation and enhance the member experience Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values.Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions, transactions and...

Member segmentation and enhance the member experience Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and brand values.Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions, transactions and...

PBT Group has an opportunity for a Senior Specialist: Solution Architect Applications. As a Senior Specialist: Solution Architect Applications (Solutions Architect), you will be responsible for evaluating the organization's business needs and determining how IT can support those needs by leveraging software, hardware, or infrastructure. As well as ensuring...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

**About Sapphire** **Systems**: Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics,...

Clinix Health Group Ltd’s job vacancy, Career and Recruitment Job title : Customer Experience Officer – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 17, 2024 Quick Recommended Links Jobs by Location Job by industries Job Summary: As Customer Experienced Officer, take responsibility to plan, coordinate and ensure...

Solutions Architect Bank/Fin Services/Insurance Johannesburg North, Johannesburg - Gauteng - South Africa Reporting to the IT Executive Enterprise Architecture, you will be responsible for developing and maintaining the overall design plan for the technical infrastructure and networks as well as offering infrastructure services. Ideally, you will be a...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

**Responsibilities**: - Development and management of a customer loyalty programme for the brand and create lifetime value through the programme. - Evaluate the programmes performance and investigate opportunities to recommend promotions and strategies that drive member engagement (e.g., ROI, new member acquisition and activation goals). - Planning and...

Requirements:Minimum of 3-year diploma preferably in an ICT discipline.Fluent in language of country specifically English.ITIL v3 or v4 certified (ITIL v4 preferred)SIAM certification advantageousMinimum of 5 years’ experience as a service architect or service design discipline within the telecommunications or system integration environment.Demonstrable...

Microsoft’s job vacancy, Career and Recruitment Job title : Cloud Solution Architect – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : March 29, 2024 Quick Recommended Links Jobs by Location Job by industries Qualifications Required/Minimum Qualifications Bachelor’s Degree OR Master’s Degree in Computer Science,...

The Customer Service Specialist will be responsible for providing the sales team with administrative support and enhances the efficiency of the sales process between the organization and its customers and for interacting with internal and external customers. The holder of this position supports the internal sales team by providing reports, processing orders...

GoldenRule is currently hiring for one of our major clients in the Insurance Sector. The opportunity to work on a 12 month contract which could be renewable based on performance. This ideal applicant will work on a Hybrid basis. A bit about the Enterprise Architect Role: As a Senior Specialist: Solution Architect Applications (Enterprise Architect), you...

The Objective of the Role: The Customer Experience and Social Media Specialist role is integral to creating a cohesive and positive brand experience across multiple customer touchpoints. By merging traditional customer service responsibilities with social media management and community engagement, this role ensures that the organization delivers consistent,...

GoldenRule is currently hiring for one of our major clients in the Insurance Sector. The opportunity to work on a 12 month contract which could be renewable based on performance. This ideal applicant will work on a Hybrid basis. A bit about the Solutions Architect Role: As a Senior Specialist: Solution Architect Applications (Solutions Architect), you...