workforce optimization lead jobs in Cape Town

Teleperformance in Cape Town is seeking a Workforce Management professional to manage real-time and intraday resources, ensuring the right number of agents are in place to meet forecasted call volumes and service levels. You will learn and demonstrate key planning and delivery lifecycle aspects and contribute to WFM objectives across multiple contact...

A prominent business consulting firm in Cape Town is seeking a Manager for Workforce Management. The role involves managing staffing models, creating schedules, and optimizing workforce planning to ensure operational efficiency and service levels. Ideal candidates should possess strong project management skills and relevant experience in workforce...

A prominent business consulting firm in Cape Town is seeking a Manager for Workforce Management. The role involves managing staffing models, creating schedules, and optimizing workforce planning to ensure operational efficiency and service levels. Ideal candidates should possess strong project management skills and relevant experience in workforce...

PM Connection in Cape Town is looking for a professional to support strategic initiatives in fulfillment that enhance market position and grow the online business. The role involves continuous improvement of existing processes, assisting in the execution of strategies, and delivering business value through effective backlog management. The ideal candidate...

Boardroom Appointments is seeking a Pay Per Click Campaign Manager based in Cape Town. The role focuses on planning, launching and optimizing paid search and social campaigns across platforms including Google, Facebook/Instagram, TikTok, and Apple App Store. Ideal candidates have a Google Adwords certification and solid experience with analytics tools to...

Qetello Holdings is seeking an experienced Logistics Controller to oversee and optimise logistics operations for a permanent role in the Northern Suburbs of Cape Town. The role focuses on planning, inventory control, cost management, and performance monitoring across multiple departments.The ideal candidate will have strong analytical capabilities, excellent...

Key Responsibilities - Lead short- and long-term forecasting, capacity planning and workforce modelling. - Develop staffing plans aligned with business demand, growth and service level requirements. - Oversee scheduling, shrinkage management, skill-based requirements and schedule optimisation. - Lead real-time and intraday workforce management,...

Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator...

Company DescriptionWNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator...

Boldr is seeking an impact-driven leader to own Talent Acquisition Operations. You’ll manage capacity planning, develop talent pools, and drive the rollout of ACE (assessments) and Echo (AI-first screening) across regions.You’ll design workflows, governance, and reporting to keep leadership and clients informed of performance. You’ll partner with...

A leading logistics firm in Cape Town is seeking a COC Planning Lead to ensure optimal gantry utilization and effective planning coordination across commercial and operational requirements. The ideal candidate will have a matric with Mathematics, at least 2 years of experience in planning and customer service, and strong skills in Excel and SAP. This role...

About the Role Our client, a prominent player in the specialty chemicals sector, is seeking an accomplished Lead Chemical Engineer focused on Production Optimization. This role, based in the vibrant city of Cape Town, Western Cape , is primarily remote, allowing you to leverage your expertise from anywhere within South Africa , with occasional site visits as...

Placements24 is seeking a Power Plant Operations Specialist for a fully remote role based in or near Welkom. You will monitor, analyze, and optimize power plant performance from a remote workspace, using SCADA and related analytics tools.The ideal candidate has a bachelor's degree in mechanical or electrical engineering and at least 5 years of experience in...

About the RoleOur client is seeking an accomplished Lead Metallurgist to lead their remote mineral processing optimization initiatives. This is a pivotal role focused on enhancing recovery rates, improving process efficiency, and reducing operational costs through data analysis and remote consultation. You will be responsible for analyzing process data from...

About the RoleOur client is looking for a highly skilled and visionary Lead Metallurgist to spearhead their process optimization efforts through a fully remote engagement. This critical role involves analyzing and enhancing existing mineral processing operations to maximize recovery, minimize costs, and improve overall efficiency. You will leverage your deep...

Hiring: Workforce Optimisation ManagerLocation: Cape TownType: Full-TimeModel: In-officeExperience Required: Minimum 8 years in management rolesIn this pivotal role, you will:Drive workforce efficiency through data-driven insights and continuous improvement initiativesLead cross-functional teams to deliver on service excellence and productivity...

WhatJobs Direct is seeking a highly accomplished Lead Metallurgist to join their remote, strategic team. You will oversee and optimize mineral processing, improve recovery, and ensure sustainable extraction across mining operations. This remote‑first role requires deep metallurgical knowledge, 10+ years in process development, and experience with METSIM or...

A recruitment agency is looking for an experienced IT Asset Manager to join a team in Cape Town, Western Cape. The ideal candidate will develop and implement asset management policies, maintain accurate inventories, and ensure compliance with software licenses. Candidates should have a Bachelor's degree in IT and at least 5 years of relevant experience....

Placements24 is seeking a highly experienced Lead Metallurgist to drive remote mineral processing optimization across global sites from anywhere. You will lead data-driven initiatives to improve recovery rates, boost process efficiency, and reduce operating costs while guiding on-site teams remotely. The role emphasizes deep mineral processing knowledge,...

VirtuHire is hiring a Warehouse Manager to oversee an international 3PL network, drive warehousing and inventory initiatives, and deliver data-driven recommendations to senior leadership. The role combines operational warehouse oversight with commercial analytics and requires advanced Excel and Power BI skills.AI tools like ChatGPT/Claude are encouraged to...