wfm

WFM Integration Specialist – 6-Month ContractLocation: Johannesburg / GautengContract: Initial 6 Months, with possibility of extensionWorkplace: Hybrid – Woodmead Office / Client SitesIndustry: Workforce Management / Technology / Digital SolutionsAn exciting 6-month contract opportunity is available for an experienced WFM Integration Specialist to join...

Duties and Responsibilities:Analyse customer requirements and design end-to-end WFM integration solutionsUnderstand the WFM blueprint and configure the system and its integrationWork with customers third party vendors (eg HR, payroll etc)Define and guide customers on business process and policies Conduct Training Provide After Sales Support to customersKey...

WMS Programme Manager - Supply chain and distribution systems Role purpose Lead the implementation and stabilisation of warehouse management and connected supply chain systems across a large retail environment. Coordinate business and technology delivery so that distribution centres can support store replenishment and online fulfilment while maintaining...

iLaunch (Pty) Ltd is seeking a skilled WFM integration specialist in Gauteng to design and implement end-to-end WFM integration solutions. You will configure WFM systems, work with HR/payroll vendors, and guide customers on business processes and policies.The role also involves training customers and providing after-sales support, leveraging Mel Dell Boomi,...

Duties and Responsibilities:Analyse customer requirements and design end-to-end WFM integration solutionsUnderstand the WFM blueprint and configure the system and its integrationWork with customers third party vendors (eg HR, payroll etc)Define and guide customers on business process and policiesConduct TrainingProvide After Sales Support to customersKey...

About the job WFM Integration Consultant Matric At least 5 - 10 years experience in system integration and networking PC application software experience (MS Office Suite) Extensive experience implementing or supporting enterprise software applications and hardware used in web environments Preparing functional and technical solution design documents and...

Duties and Responsibilities:Analyse customer requirements and design end-to-end WFM integration solutionsUnderstand the WFM blueprint and configure the system and its integrationWork with customers third party vendors (eg HR, payroll etc)Define and guide customers on business process and policiesConduct TrainingProvide After Sales Support to customersKey...

Embelo is building its Cape Town capability to deliver world-class workforce management solutions for UK clients. As a Functional Consultant, you will design, configure, and implement WFM technology end-to-end to transform frontline performance, productivity, and employee experience.You’ll work in a hybrid model (3–4 days in office) and partner with UK...

Manager-Workforce Management-WFMEXL, Cape Town, Western Cape, South AfricaResponsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionProject Management and Information TechnologyIndustries: Business...

Overview The Workforce Management (WFM) Manager is responsible for overseeing the efficient and effective management of workforce planning, real-time operations, and management of information processes within Teleperformance SA. This role ensures that operational demands are met by accurately forecasting workforce needs, optimizing schedules, and managing...

Job Purpose Responsible for resource planning and capacity management of available resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work as part of a greater WFM team and ensure that all functions performed/services provided are in line...

Short Summary Lead – SD Management – WFM with Sutherland. Leads in this role get to: Empower the Work: Create, facilitate, Huddle Sessions to equip staff with fundamental skills and knowledge. Impact the bottom line: Conduct BQ / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams. Strengthen relationships:...

ExlService Holdings, Inc. in Cape Town is seeking a Workforce Management professional to forecast workload across month, day and intervals, incorporating trends such as events and seasonality.The role involves running short-term forecasts and adjusting future volumes to keep staffing optimal and deliver excellent service. You will maintain the capacity plan,...

Overview The Workforce Management (WFM) Manager is responsible for overseeing the efficient and effective management of workforce planning, real-time operations, and management of information processes within Teleperformance SA. This role ensures that operational demands are met by accurately forecasting workforce needs, optimizing schedules, and managing...

TP South Africa is seeking a WFM Real Time Analyst to join our Workforce Management team in Cape Town.The successful candidate will be responsible for monitoring real-time operational performance, tracking staffing levels against business requirements, and identifying opportunities to optimise service delivery. This role plays a critical part in ensuring...

Job Title: RTA Team Leader (WFM) Location: Sandton or Rosebank, Johannesburg, South Africa Job Type: Permanent About Us Quantanite is a global customer experience and digital solutions partner that blends cutting-edge AI with the human touch. Headquartered in London and operating across four continents, our 2,000-strong team helps some of the world’s...

Manager Workforce Management Location: EXL Cape Town, Western Cape, South Africa Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency. Seniority Level Mid-Senior level Employment Type Full-time Job Function Project Management and Information Technology Business...

TFG Limited is seeking a Real Time Analyst in Cape Town to manage store staffing schedules and monitor WFM performance. You will provide line manager support, handle incidents, and drive real-time reporting and schedule adherence.The role emphasizes testing WFM models and supporting WFM projects across brands. The ideal candidate has at least 2 years in a...

Ilaunch invites applications for a Senior Integration Specialist to analyse, design, configure and implement Workforce Management data‑driven integration designs for clients in Gauteng. You will work with customers and third‑party vendors, define business processes, conduct training and deliver after‑sales support. Applicants should have matric, an IT...

Manager Workforce Management Location: EXL Cape Town, Western Cape, South Africa Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency. Seniority Level Mid-Senior level Employment Type Full-time Job Function Project Management and Information Technology Business...