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Overview In a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level. This role supports the mechanisms to improve our contact center performance and client...

Kabstrading Co in Pietermaritzburg is seeking a workforce management specialist to monitor agent activity in real time and ensure adherence to planned schedules. You will observe login times, break patterns, and call durations, and trigger alerts when deviations occur, escalating issues to supervisors as needed. The role requires proactive scheduling...

OverviewIn a call center, the responsibility for real-time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of incoming calls at the desired service level. This role supports the mechanisms to improve our contact center performance and client...

Teleperformance South Africa seeks a Workforce Management Analyst to monitor real-time and intraday scheduling, ensuring the right number of agents are in seats to meet forecasted call volumes and service levels across all channels.You will analyze KPIs, manage attendance and break schedules, produce daily and monthly reports, and collaborate with operations...

ENGIE in Johannesburg invites applications for the Junior Operation’s Monitor internship. You will contribute to real-time monitoring of assets via SCADA and remote systems, logging performance data to support asset performance management.You'll work with Site Supervisors to identify faults quickly, track events, and assist with maintenance planning and...

TFG Limited is seeking a Real Time Analyst in Cape Town to manage store staffing schedules and monitor WFM performance. You will provide line manager support, handle incidents, and drive real-time reporting and schedule adherence. The role emphasizes testing WFM models and supporting WFM projects across brands. The ideal candidate has at least 2 years in a...

Kabstrading Co in Durban, South Africa, seeks an operations-focused scheduler to monitor agent activity in real time and manage scheduling adjustments based on live call volume. The role requires overseeing login/logout, breaks, and holds, then escalating issues when deviations occur and re-allocating resources to handle surges. The ideal candidate will keep...

Zensar Technologies in Johannesburg is seeking a highly skilled Kafka Engineer to design, develop, implement, and support enterprise-scale real-time data streaming solutions using Apache Kafka. The role involves building scalable streaming platforms, ensuring high availability, performance tuning, and supporting mission-critical data pipelines.The ideal...

3 L Consulting (Pty) Ltd is seeking a Tracking Controller based in Benoni, Gauteng to ensure real-time monitoring of vehicle movements and manage incidents within a high-performance control room. Candidates must have strong Excel skills, ability to work 12-hour night and day shifts, and must be detail-oriented. This role offers a salary of R12,000 per month...

3L Consulting (Pty) Ltd is seeking a Tracking Controller based in Benoni, Gauteng to ensure real-time monitoring of vehicle movements and manage incidents within a high-performance control room. Candidates must have strong Excel skills, ability to work 12-hour night and day shifts, and must be detail-oriented. This role offers a salary of R12,000 per month...

Kabstrading Co is seeking a Workforce Management Coordinator to monitor agent activity in real time and ensure adherence to schedules in Richards Bay. You will use the workforce management system to track login/logout times, breaks, and call durations, and respond to deviations as they occur.In this role you will trigger alerts for schedule deviations,...

Clipboard is hiring Worker Operations Customer Experience Specialists to support 400,000+ professionals on our platform. You will solve real-time issues across chat, voice, and email while building deep operational experience in a fast-moving environment.We look for proactive problem-solvers with clear communication, critical thinking, and the ability to...

Placements24 is seeking a diligent Grid Operations Specialist in Centurion, Gauteng to monitor real-time grid conditions, respond to disturbances, and analyze performance data ensuring reliable power delivery. The role emphasizes coordination with generation facilities and transmission operators to optimize power flow and safety in a critical infrastructure...

A global leader in insurance is seeking a Real-Time Performance Specialist in Cape Town. The role involves real-time monitoring of call volume, agent performance, and incident management to ensure optimal service levels. Candidates should have experience in a call center, proficiency in workforce management systems, and strong analytical skills. The...

Red Ember Recruitment (PTY) Ltd in Cape Town is seeking a Network Monitoring Agent based in Plattekloof to perform real-time monitoring and incident response. You will monitor systems such as Zabbix, Grafana and The Dude, assess alert severity, log incidents and communicate with stakeholders.Apply your knowledge of TCP/IP and SNMP, maintain SLA commitments...

Placements24 is seeking a Wellsite Geologist for an immediate assignment in the Klerksdorp area. This hands-on role requires real-time geological analysis and decision-making during drilling to monitor formation evaluation and ensure drilling objectives are met safely and efficiently.You will examine rock cuttings and core samples, correlate geological data...

Placements24 in Polokwane is seeking a Senior Character Artist to shape high-quality character models for real-time and cinematic projects. You will collaborate with art directors to define visual identity and ensure assets meet technical requirements.The ideal candidate has 5+ years in game or animation, expert ZBrush, Maya/3ds Max, Substance...

Super Group International is seeking a Junior Network Operations Centre Engineer to support real-time monitoring and proactive incident resolution. You will work with tools like Nagios, SolarWinds, Datadog or Grafana to identify anomalies and coordinate responses across engineering and support teams.The role emphasizes ITIL-based incident management, clear...

The Real Time Analyst is responsible for managing a portfolio of store staff scheduling needs and ensuring optimal and efficient staff schedules. They provide line manager/user support and query management related to WFM. Additionally, they are responsible for reporting, monitoring, and tracking WFM compliance and trends. Responsibilities Manage store staff...

A tech-driven company in Cape Town seeks a skilled Technical Lead to guide their engineering team in creating a secure, high-performance integration platform for restaurant reservation systems. This role emphasizes leading a team, setting technical vision, and integrating modern solutions using event-driven architecture. Ideal candidates will have strong...