webchat jobs in Pretoria

CIPC - Companies and Intellectual Property Commission (a member of the dtic Group) is seeking a customer support agent to assist clients via webchat, providing accurate information about products and services and resolving routine inquiries.You will act as the first line of contact, identify issues, and escalate complex technical problems to the appropriate...

CIPC in Pretoria is seeking a Customer Support Agent to handle customer inquiries via webchat and provide information on the Commission’s products and services. You will be the first point of contact, resolving basic issues and routing more complex questions to the appropriate teams. The role emphasizes clear communication, problem-solving, and a...

Job Advert Summary ADVERTISEMENT Customer Support Agent (X2)Job Grade: P12Ref no: C140002 Job Purpose:Provides customer support via webchat. Serves as the primary point of contact for customer inquiries, providing information on the Commission’s products and services. Handles and resolves issues related to transactions, product knowledge and...

Job Purpose Provides customer support via webchat. Serves as the primary point of contact for customer inquiries, providing information on the Commission’s products and services. Handles and resolves issues related to transactions, product knowledge and specifications, and general questions about the Commission. Identifies product or service-related...

MSP Staffing (PTY) LTD client is seeking an experienced Senior Product Engineer to join the backend engineering team, responsible for building and maintaining the platform that powers AI agents across WhatsApp, voice, webchat, and email. The role emphasizes scalable backend design, APIs, and third‑party integrations in production.You will own features...

ADVERTISEMENT Customer Support Agent (X2) Job Grade: P12 Ref no: C Job Purpose: Provides customer support via webchat. Serves as the primary point of contact for customer inquiries, providing information on the Commission’s products and services. Handles and resolves issues related to transactions, product knowledge and specifications, and general...

Our client is seeking an experienced Senior Product Engineer to join their backend engineering team, responsible for building and maintaining the platform that powers AI agents across WhatsApp, voice, webchat, and email. The successful candidate will be responsible for designing scalable backend systems, developing APIs and third-party integrations, building...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

Our client in Pretoria is hiring a Technical Support Agent/ IT Helpdesk Agent.  The salary offered is R11 000,00 per month. The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity...

Reference: Tal000602-Elmie-1Our client in Pretoria is hiring a Technical Support Agent/ IT Helpdesk Agent.  The salary offered is R11 000,00 per month.Duties & ResponsibilitiesThe Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution....