virtual customer service

About the RoleOur client is seeking an experienced Virtual Customer Experience Specialist to join their remote-first team, serving clients based in Mossel Bay . In this role, you will focus on enhancing the overall customer journey by providing stellar support and proactively addressing client needs. You'll be empowered to create positive interactions and...

About the RoleWhatJobs Direct is actively seeking a skilled and enthusiastic Virtual Customer Engagement Specialist to join our fully remote team. This position is designed for individuals who are passionate about building strong customer relationships and possess exceptional communication abilities. As a remote-first organization, we prioritize creating an...

About the RoleOur client is actively seeking a motivated Virtual Customer Care Agent to become a vital part of their remote-first team, supporting customers associated with Centurion, Gauteng . This role focuses on delivering exceptional online support, guiding customers through inquiries, and ensuring their needs are met with efficiency and professionalism....

Customer Service RepresentativeThe Customer Service Representative is responsible for delivering exceptional customer support to customers. The role involves handling inbound and outbound customer interactions, resolving product or service queries, and ensuring a positive customer experience while maintaining service level agreements (SLAs) and quality...

Job Title: Administrative and Operational Support Specialist About The Company Our client provides financial services and wealth management. Job Description You will provide administrative and operational support to a team in the financial services industry. This role requires managing schedules, assisting with client accounts, and supporting team members....

Job Title: Administrative and Operational Support Specialist About The Company Our client provides financial services and wealth management. Job Description You will provide administrative and operational support to a team in the financial services industry. This role requires managing schedules, assisting with client accounts, and supporting team members....

Job Title: Administrative and Operational Support Specialist About The Company Our client provides financial services and wealth management. Job Description You will provide administrative and operational support to a team in the financial services industry. This role requires managing schedules, assisting with client accounts, and supporting team members....

About the RoleOur client is seeking an experienced Virtual Customer Experience Specialist to join their remote-first team, serving clients based in Mossel Bay . In this role, you will focus on enhancing the overall customer journey by providing stellar support and proactively addressing client needs. You'll be empowered to create positive interactions and...

Job Title: Administrative and Operational Support Specialist About The Company Our client provides financial services and wealth management. Job Description You will provide administrative and operational support to a team in the financial services industry. This role requires managing schedules, assisting with client accounts, and supporting team members....

Job Title: Administrative and Operational Support Specialist About The Company Our client provides financial services and wealth management. Job Description You will provide administrative and operational support to a team in the financial services industry. This role requires managing schedules, assisting with client accounts, and supporting team members....

Job Title: Administrative and Operational Support Specialist About The Company Our client provides financial services and wealth management. Job Description You will provide administrative and operational support to a team in the financial services industry. This role requires managing schedules, assisting with client accounts, and supporting team members....

Trending Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to...

About the Role NB Direct Marketing is looking for friendly, motivated, and customer-focused individuals to join our team as Customer Service Representatives. The successful candidate will be responsible for interacting with customers, assisting with enquiries, providing information about products and services, and ensuring that every customer receives a...

We are looking for a Customer Service Administrator who is organised, professional and customer-focused to join our team. The successful candidate will be responsible for assisting customers, handling administrative tasks, responding to enquiries and ensuring that customer requests are handled efficiently and professionally. Key Responsibilities Respond to...

Key ResponsibilitiesQuery HandlingHandle a range of customer queries and/or complaints via inbound or outbound communication channelsInterpret and resolve queries by providing accurate account, product and / or service related information aligned to the Standard Operating Procedures (SOPs)Escalate relevant queries to stakeholders to ensure resolutionCapture...

LOCATIONCape Town, ZA POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a...

Introduction: We are looking for a hard-working and energetic Customer Service Advisors to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity. Description: The professional interaction of all...

Minimum Requirements:Grade 12.Minimum 2 years' experience in customer service, sales administration, order processing or a similar support role.Experience with customer accounts, quotations, sales orders, proof of payments, returns and credits is advantageous.Pastel experience is beneficial but not essential.Fully bilingual in English and Afrikaans.Excellent...

Job category: Transport, Logistics and FreightLocation: JohannesburgContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionWe seek to appoint a dynamic and energetic individual to assume responsibility of a customer service representative.Role overview: Responsible for resolving customer queries, meeting Service Level Agreements (SLAs),...

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss! What You’ll be Doing Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over...