ttec

TTEC in Cape Town, South Africa seeks a Service Delivery Team Lead to guide and coach a frontline group, ensuring quality customer experiences on every call and acting as the first line of management for the team.You’ll report to the Operations Manager and use your leadership to resolve issues, meet goals, and grow teammates through mentorship, feedback,...

TTEC is seeking an experienced Service Delivery Team Lead in Cape Town, South Africa to mentor and manage a frontline team delivering exceptional customer experiences. You’ll coach associates, resolve escalations, monitor performance and drive improvements across processes and systems.Reporting to the Operations Manager, you’ll lead daily activities,...

TTEC in Cape Town, South Africa seeks a Service Delivery Team Lead to guide frontline associates, coach performance, and ensure a superior customer experience on every call. You’ll report to the Operations Manager and drive team success through active mentorship and issue resolution.You'll coach, monitor, and develop your team, collaborate with...

At TTEC, we’re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa you’ll be a part of planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses while you also #ExperienceTTEC, an award-winning employment experience and...

Description - Internal At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #Experience TTEC, an award-winning employment experience and company culture. You'll want to get in on the ground floor as many...

Description - Internal At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #Experience TTEC, an award-winning employment experience and company culture. You'll want to get in on the ground floor as many...

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nights working on-site in Cape Town , you’ll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in...

Your potential has a place here with TTEC’s award-winning employment experience. As a Transport Manager working onsite in Cape Town, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Be Doing In this leadership role, you will oversee and strengthen the long-term partnership between TTEC and its transportation service...

Operations Manager – Cape Town As an Operations Manager / Service Delivery Manager working in Cape Town, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and...

Operations Manager – Cape Town As an Operations Manager / Service Delivery Manager working in Cape Town, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and...

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Customer Service Representative, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Our employees have...

Job Description - Transportation Manager (04B1G) Transportation Manager At TTEC, we're all about the Human Experience. Elevated. As a Transport Manager in Cape Town, you'll be a part of creating and delivering amazing employee experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What you’ll be Doing: In...

Job Description - Transport Coordinator (04B1D) At TTEC, we're all about the Human Experience. Elevated. As a Transport Coordinator in Cape Town, you'll be a part of creating and delivering amazing employee experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What you’ll be Doing: The role is responsible...

Description - InternalAt TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. You'll want to get in on the ground floor as many of...

CallForce is collaborating with TTEC to launch a new global location. The Facilities Manager will ensure a safe, attractive and functional workplace for all employees, leading a multi-disciplinary team to uphold high standards of facility operations.The role includes regulatory compliance, budget management (Opex/Capex), vendor relations, emergency planning,...

Job Description - Team Lead, Service Delivery (04F0N) Description - Internal At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company...

TTEC in Cape Town, South Africa, is seeking a Senior Customer Service Representative to deliver compassionate, professional support on site. You will handle escalated healthcare queries, research issues, and provide accurate answers with empathy for customers across channels.You’ll support US customers with flexible shifts, collaborate with a global team,...

TTEC in Cape Town, South Africa is seeking an experienced Service Delivery Team Lead to guide and coach a frontline team, ensuring a high-quality customer experience on every call. You will report to the Operations Manager and drive engagement, performance and issue resolution across the team. You will motivate associates to meet goals, handle questions and...

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our...

OverviewOur business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile,...