teleperformance

Position: IT Service Delivery Manager - BFSI (multi country delivery) Location: Cape Town, South Africa Job Type: Permanent Role Overview: The IT Service Delivery Manager (IT SDM) is accountable for end-to-end IT Service Delivery for a large, regulated Banking, Financial Services, and Insurance (BFSI) client, with services delivered by Teleperformance across...

Overview Position: IT Service Delivery Manager – BFSI (multi country delivery)Location: Cape Town. South AfricaJob Type: Permanent Role OverviewThe IT Service Delivery Manager (IT SDM) is accountable for end‑to‑end IT Service Delivery for a large, regulated Banking, Financial Services, and Insurance (BFSI) client, with services delivered...

Overview This role is to support the business by being the dedicated Project Trainer within Teleperformance. The successful Candidate will be responsible Teleperformance induction training inclusive of product and regulatory/compliance training needs. The ideal person will have the ability to take training material and bring it to life in a...

Teleperformance in Cape Town seeks a Customer-focused Retail Agent with experience in sales and service support to resolve inquiries and manage account-related issues. You will handle high volumes of inbound calls, deliver first-contact resolution, and maintain accurate records while meeting performance targets.The role emphasizes empathetic communication,...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business....

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are delivered at all times whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the...

Teleperformance in Cape Town is seeking a customer-focused Retail Agent to provide sales and service support, resolve enquiries, and manage account-related issues. The role emphasizes delivering outstanding customer experiences while achieving KPIs in a fast-paced contact centre.Ideal candidates have at least 12 months in customer service or retail in a...

Teleperformance in Cape Town, South Africa is seeking an IT Service Delivery Manager for BFSI with multi-country delivery responsibilities. You will own the global IT service delivery relationship, act as the main escalation interface, and lead Major Incident Management across regions.The role requires 3–5 years in IT service delivery, strong knowledge of...

Overview Reporting to the Senior Project Manager, the Project Manager is responsible for the successful planning, coordination, delivery and in-depth reporting of all assigned projects and change programmes across the UK and South Africa estate, on time and within budget. Working in support of the wider internal Teleperformance business and our...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business....

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business....

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are delivered at all times whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the...

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are delivered at all times whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the...

Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company.  For this reason,...

Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company.  For this reason,...

Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company.  For this reason,...

Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company.  For this reason,...

Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company.  For this reason,...

Overview Teleperformance is a Regulated Financial Company operating largely in the BFSI sector. As such, it is a condition of numerous Service Level Agreements with many of our clients that Employees possess acceptable credit scores and that they have no criminal records throughout their employment tenure with our Company.  For this reason,...

Overview To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Teleperformance Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the...