technical support agent

About the RoleOur client is seeking a skilled and enthusiastic Technical Support Agent to join their dynamic, fully remote team. You will be responsible for providing first-level technical assistance to users encountering issues with hardware, software, or network configurations. The ideal candidate possesses strong troubleshooting skills and a commitment to...

What Were Looking For - 12 years technical support experience within a contact centre environment or similar role. - Excellent verbal communication, listening, and problem-solving skills. - Strong telephone etiquette and confidence handling high-pressure situations. - Basic knowledge of accounting practices and compliance is advantageous. - Excellent...

MSA Sourcing Solutions is seeking an IT Support Agent to support one of our UK-based clients. The successful candidate will provide remote technical support to UK clients, assisting with day-to-day IT queries, troubleshooting, Microsoft 365 and Google Workspace administration, and basic 3CX support. Key Responsibilities - Answer incoming client support...

About the Role Our client is seeking a knowledgeable and helpful Technical Support Agent to join their dedicated team in Upington, Northern Cape. This role is critical for providing users with timely and effective assistance for technical issues related to our client's products and services. You will be responsible for diagnosing problems, guiding users...

About the Role Our client requires a dedicated Technical Support Agent to provide essential assistance to their user base in Paarl, Western Cape. This role involves diagnosing and resolving a variety of technical issues, ensuring users can operate smoothly and efficiently. You will be a key player in maintaining system integrity and user satisfaction through...

About the Role Our client is searching for a skilled and patient Technical Support Agent to join their dedicated support team in Port Elizabeth. This role is critical for assisting customers with technical challenges related to our client's products and services. You will be responsible for diagnosing issues, providing clear step-by-step guidance, and...

About the RoleOur client is searching for a skilled and patient Technical Support Agent to join their dedicated support team in Port Elizabeth . This role is critical for assisting customers with technical challenges related to our client's products and services. You will be responsible for diagnosing issues, providing clear step-by-step guidance, and...

A leading organisation is seeking a Technical Support Agent to join their Technical Support Department. The ideal candidate will have previous technical contact centre experience and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. This role requires a proactive, adaptable, and results-oriented...

We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements: - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. -...

About the RoleOur client is searching for a skilled and patient Technical Support Agent to join their dedicated support team in Port Elizabeth . This role is critical for assisting customers with technical challenges related to our client's products and services. You will be responsible for diagnosing issues, providing clear step-by-step guidance, and...

About the Role Our client is seeking a dedicated Technical Support Agent to join their team in Queenstown . This role is essential for providing frontline technical assistance to customers, ensuring they can effectively utilize the company's products and services. You will diagnose and resolve technical issues, guide users through complex procedures, and...

DescriptionAbout KeenKeen builds high-performing CX and operational teams for fast-growing tech companies in the U.S. and Canada. Our teams support complex software platforms used by businesses around the world.This is not a traditional call centre role. Our teams handle complex work that requires judgment, product knowledge, and real problem solving. The...

About the RoleOur client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...

About the RoleOur client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...

About the RoleOur client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...

About the Role Our client is seeking a customer-focused Telecoms Technical Support Agent to join their fully remote support team. This role is pivotal in assisting customers with inquiries and resolving technical issues related to a wide range of telecommunications products and services. You will be the first point of contact for many users, providing clear,...

About us 1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life. Job Purpose...

About the RoleOur client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...

About the Role Our client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...

About the RoleOur client is looking for an experienced Remote Technical Support Agent to provide high-level technical assistance and troubleshooting to their clientele. Operating entirely remotely, this role is vital for maintaining customer satisfaction and ensuring the smooth operation of their products. You will engage with customers experiencing...