remote support engineer jobs in Pretoria

Disruptive It is hiring a Senior Remote Technical Support Engineer to provide advanced troubleshooting for enterprise software from a remote setup. You will analyze complex problems, guide customers through configurations, and contribute to knowledge bases and process improvements.This role requires 5+ years in technical support or related fields, strong...

Placements24 is seeking a Remote Customer Support Specialist for our SaaS products. This fully remote role serves clients across South Africa, delivering technical assistance, clear explanations, and proactive problem solving to maximize user experience.You will answer via email, chat, and phone, diagnose SaaS issues, guide setup and integrations, document...

My IT Crew is seeking an IT Support Technician to provide remote, client-facing support across multiple environments. You will diagnose, troubleshoot, and resolve a broad range of IT issues while delivering an outstanding support experience.The role supports a distributed client base with flexible collaboration and ongoing technical training. Based in a...

d2 B is seeking a Technical Support Engineer for a UK-based cybersecurity Saa S. Remote in South Africa, you will own end-to-end customer issues, investigate logs, reproduce defects, and coordinate with Product Engineering to drive fixes while keeping clients updated. This is a technical, non-scripted engagement where you triage tickets in Intercom or...

Overseas is seeking an Application Support Engineer to help non-technical customers build and scale apps on a fast-growing AI app platform. You will debug production issues, advise on architecture, and automate support workflows to scale to hundreds of customers daily. Ideal candidates have strong Type Script and React skills, can explain complex problems...

Supportwave is seeking a skilled IT support specialist for a 12-month contract, delivering second-level support for enterprise desktop, network, and server infrastructure in a cloud MSP environment.Role emphasizes Windows troubleshooting, MS 365 management, AD/GP administration, and TCP/IP/DNS expertise, with a fully remote setup aligned to US EST hours....

Uptime Solutions Ltd is seeking a Senior L1 Engineer to provide first-line IT support for our MSP clients. The role is fully remote in South Africa, with US hours and a monthly salary up to R25,000 plus benefits (CTC R27,000).You will troubleshoot Windows and Microsoft 365 services, manage tickets, and escalate complex issues to 3rd line engineers. A minimum...

Junior Technical Support Apprentice (Remote)Our client, a leading provider of IT solutions, is seeking an eager and technically inclined Junior Technical Support Apprentice to join their fully remote team. This is an exceptional opportunity for an individual passionate about technology and problem-solving to embark on a career in IT support. You will receive...

Overseas is seeking a Technical Support Engineer to help non-technical customers build and scale AI apps. You will debug production issues, advise on architecture, and create automations to scale support. A strong TS/React background, customer-facing experience, and focus on clear communication are essential.You’ll work remotely, follow Sydney business...

Supportwave is seeking an L1–L2 IT Support Engineer to own issues from first contact to resolution. You will troubleshoot Microsoft 365, Windows, hardware and end-user problems with minimal supervision while maintaining strong customer communication and ticket ownership.This remote role follows EST hours and offers ongoing learning opportunities within a...

Support Revolution is seeking an experienced SAP Primary Support Engineer to join our SAP practice and take ownership of mission-critical SAP environments for clients. This role is fully remote and involves end-to-end SAP case handling, combining ABAP expertise with strong functional knowledge to deliver robust solutions.You will work with customers,...

Overseas is hiring a Technical Support Engineer to help non-technical customers build and scale AI-powered apps. You’ll debug production issues, advise on architecture, and create scalable automation to support hundreds of customers daily.You’ll work in a fast-growing stack focused on AI, across cloud providers, with opportunities to transition into...

Supportwave, a leading hospitality technology company, invites applications for a remote Level 2 Technical Support role focused on Aloha POS systems in South Africa. The role requires evening shifts Saturday to Thursday and offers full-time employment with remote work.You will troubleshoot issues, monitor performance, document activities, and collaborate on...

Uptime Solutions Ltd seeks an experienced Senior L1 Engineer for a fully remote position in South Africa. You will deliver first-line IT support to MSP customers, troubleshoot issues, manage tickets, and escalate to 3rd line engineers as needed.The role targets individuals aiming for long-term growth within a mature company. Ideal candidates have at least 2...

Overseas is seeking an Application Support Engineer to help non-technical customers build and scale apps on a fast-growing AI app platform. You will debug production issues, advise on architecture, and automate support workflows to scale to hundreds of customers daily.Ideal candidates have strong TypeScript and React skills, can explain complex problems in...

A managed IT services provider is seeking a Level 1 IT Support Engineer to join their remote helpdesk team in South Africa. This role involves providing first-line support for hardware, software, and network issues while ensuring a high standard of customer service. Ideal candidates have 3+ years in an MSP helpdesk environment, strong knowledge of Windows...

Overseas is hiring an Application Support Engineer to help top customers build and scale AI apps on a fast-growing platform. You will debug production issues, fix underlying platform bugs, and create automation to scale support to hundreds of customers daily.The role emphasizes strong TypeScript/React skills, clear communication with non-technical users, and...

D2B is seeking a Technical Support Engineer to join a UK client‑facing B2B SaaS team. The role is remote from South Africa and requires ownership of customer issues, log investigation, and documented handovers to engineering.You will triage tickets in Intercom, reproduce defects in test tenants, monitor logs, and coordinate updates with customers. A...

D2B is seeking a Technical Support Engineer. This remote South Africa role supports a UK-based B2B SaaS platform, taking full ownership of customer issues—from log analysis to engineering handovers—and ensuring timely, well-documented resolutions.Responsibilities include triaging inbound tickets, conducting evidence-first diagnostics, reproducing defects...

Level 1 Support EngineerOverviewThe Level 1 Support Engineer serves as the frontline technical point of contact across incoming support channels, including inbound calls and live communications. The incumbent is responsible for triaging new tickets, achieving first-contact resolution wherever feasible, and escalating complex issues with structured,...