quality coach

IntroductionThe Clinical Quality Coach is responsible for monitoring, evaluating, and continuously improving the accuracy, clinical compliance, and communication quality of medical and support teams. This role ensures that case managers, agents, and clinicians deliver high-quality service that minimizes clinical and financial risks while strictly aligning...

A leading BPO service provider in Cape Town is seeking an experienced Quality Assurance Team Leader to maintain the highest quality standards in international sales campaigns. This role involves leading a team of QA analysts, developing QA processes, and conducting quality assessments. The candidate should have over 3 years of experience in a similar...

e-Rele in Sandton offers a Hybrid, full-time learnership focused on safeguarding the quality and safety of Venthub conversations. You will review recordings, flag concerns, coach Hubers, and maintain QA reporting as part of a supportive, practical program.Complete the programme to unlock opportunities as a service provider or Huber, with earnings tied to...

e-Rele in Sandton offers a Hybrid, full-time learnership focused on safeguarding the quality and safety of Venthub conversations. You will review recordings, flag concerns, coach Hubers, and maintain QA reporting as part of a supportive, practical program. Complete the programme to unlock opportunities as a service provider or Huber, with earnings tied to...

Quantanite in Johannesburg, South Africa is seeking a QA Analyst to monitor, evaluate, and improve the quality of customer interactions across campaigns. You will coach and develop contact centre agents to deliver consistent voice, case, and written service in line with client standards. You will work with Team Leaders and the Quality function to ensure...

A leading service center in Germiston is seeking a professional to oversee the sales and service center's operations. This role requires a strong customer service focus and 12 months of relevant experience in the tyre industry or a similar environment. Responsibilities include ensuring the center meets established quality standards and SLA levels for inbound...

Asilia Africa seeks a Sales Team Lead in Cape Town to be the Regional Sales and Reservations Manager’s operational partner. The role keeps daily sales activity organised, maintains quality, solves problems and identifies risks early. This leadership and operational role focuses on supporting the team, not direct agent communication, while building...

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Provide coaching, guidance, feedback, recommendations and follow up on identified coaching opportunities to call centre consultants and managers. Focus on an end-to-end basis on service...

Services Coach page is loaded## Services Coachlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 27, 2026 (6 days left to apply)job requisition id: JR105899## **Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation...

Discovery Health Health Coach - Independent Contractor (Talentpool) About Discovery Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose ownvalues align with those of Discovery. Our fast-paced and dynamic...

We’re looking for an experienced Regional Coach with a minimum of 5 years’ experience within the retail industry having managed a minimum of 700 employees across multi-stores and regions.NB: Your application/resume must include proven track record of P&L and KPIsTHE ROLEThe Regional Coach (RC) is accountable for the full performance, capability, and...

ResponsibilitiesBuild People CapabilityCoaching and mentoring restaurant leaders to lead high-performing teams; role-model inclusive, values-led leadership and effective on-the-floor coaching.Identifying and accelerating high-potential talent; maintaining a healthy pipeline of Team Leaders, RMs and RGMs.Partner with People Capability Leader (PCL) and...

Duties: Build People Capability: Coaching and mentoring restaurant leaders to lead high-performing teams; role-model inclusive, values-led leadership and effective on-the-floor coaching.Identifying and accelerating high-potential talent; maintaining a healthy pipeline of Team Leaders, RMs and RGMs.Partner with People Capability Leader (PCL) and operational...

Note: This is a full-time onsite job and needs relocation to Riyadh, KSA. Role Purpose The Area Coach is responsible for leading and managing multiple restaurants within the assigned territory to deliver operational excellence, financial results, and outstanding customer experience. This role ensures compliance with company standards, drives people...

Discovery Health Health Coach - Independent Contractor (Talentpool) About Discovery Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose ownvalues align with those of Discovery. Our fast-paced and dynamic environment...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online...

Join TIH, home to some of South Africa's leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Provide coaching, guidance, feedback, recommendations and follow up on identified coaching opportunities to call centre consultants and managers. Focus on an end-to-end basis on service...

Overview Reporting to the Risk Service Manager, the Risk Service Coach maintains prescribed quality standards in the Risk environment through evaluation, coaching, and training. This role requires working within the company’s methods and procedures to adapt and apply guidelines to specific situations. Working shifts may be required. Responsibilities Ensure...

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive...

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive...