quality analyst

IntroductionThe Quality Analyst is a core member of the Feature-Based Squad, responsible for ensuring that all deliverables application code, IaC, and associated infrastructure— meet the PDLC’s quality standards before, during, and after deployment. Within the squad, the QA collaborates closely with the Product Owner (PO), Developers, UX/UI Designer, and...

Develop and maintain quality objectives and measures for the effectiveness of sales and service in line with best practicesSetup management-approved key metrics and monitor performance on each metricEnsure continuous improvements on the evaluation metricsCompile and present reports on performance metrics to management, highlighting areas of success and areas...

The Quality Analyst is a core member of the Feature-Based Squad, responsible for ensuring that all deliverables application code, IaC, and associated infrastructure— meet the PDLC’s quality standards before, during, and after deployment. Within the squad, the QA collaborates closely with the Product Owner (PO), Developers, UX/UI Designer, and Delivery...

Responsibilities Evaluate and analyze the performance of our customer care team from a quality perspective. Provide insightful analysis, feedback, and recommendations to improve customer service levels. Identify process and agent opportunities to enhance service delivery and exceed customer expectations. Maintain a keen eye for detail to ensure accuracy and...

Quality Controller & Laboratory Analyst A Wine Farm in the beautiful Franschhoek valley seeks to employ an honest, hardworking individual as a Quality Controller & Laboratory Analyst. Duties & Responsibilities Duties include: Quality control tests with regards to bottling and labelling Routine analysis of wines/juices Ad hoc experimental work Improving...

An international automotive OEM based in Kariega, Eastern Cape is looking for 2 x Quality EngineersTo ensure that problem analysis is done to the required Group guideline and meets the customer’s expectations in terms of sustainability of the solution. Special tasks performed by the Engineer entail series monitoring and analyses in order to identify...

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

Business Quality Consultant - Intern (Gauteng) About Description The Business Quality Consultant Intern supports the Risk & Commissions Team by focusing on risk analysis, data management, compliance, and administrative support within Group Distribution. The role involves conducting research, monitoring risk parameters, maintaining risk records, supporting...

Impronics Technologies in Gauteng is seeking a Data Analyst with expertise in data migration. The role focuses on assessing data quality, collaborating on mapping and transformation processes, and creating detailed documentation. Candidates should have a Bachelor's degree in Computer Science and 2-3 years of experience in data analysis, especially with SQL...

Business Quality Consultant - Intern (Gauteng) About Description The Business Quality Consultant Intern supports the Risk & Commissions Team by focusing on risk analysis, data management, compliance, and administrative support within Group Distribution. The role involves conducting research, monitoring risk parameters, maintaining risk records, supporting...

Worldpanel by Numerator is seeking a detail-oriented Data Quality Analyst to join the Data Quality Team in Cape Town. You will validate panel scanning data, correct inconsistencies, and prepare regular stats for reporting. Key skills include data validation, data cleansing, and strong Excel/Outlook proficiency, with the ability to meet tight deadlines in a...

Boardroom Appointments is seeking a Quality Assurance professional to develop and maintain metrics for sales and service effectiveness. You will set up key performance indicators, monitor metrics, and drive continuous improvement across voice, video, chat, email and text channels. You will compile reports for management, interpret QA scorecards, and advise...

QualificationsMatricDiploma in Business Management or equivalent2-4 years experience in a Call Centre environment in a position of assisting call centre agentsResponsibilitiesEnsure quality assurance standards are maintained by all agentsExperience in implementing and monitoring corrective quality assurance actionsAssist Training Officer and Contact Centre...

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. This is a fully remote, flexible contract role open to motivated people from any...

An international automotive OEM based in Kariega, Eastern Cape is looking for 2 x Quality EngineersTo ensure that problem analysis is done to the required Group guideline and meets the customer’s expectations in terms of sustainability of the solution. Special tasks performed by the Engineer entail series monitoring and analyses in order to identify...

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.Who Are We?1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.We hire...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionThe Junior Data Quality Analyst supports the profiling, validation, monitoring, and improvement of data quality across the organisation under the guidance of experienced colleagues. The role contributes to customer...

Impronics Technologies in Gauteng is seeking a Data Analyst with expertise in data migration. The role focuses on assessing data quality, collaborating on mapping and transformation processes, and creating detailed documentation. Candidates should have a Bachelor's degree in Computer Science and 2-3 years of experience in data analysis, especially with SQL...

About The Role AI systems only get smarter when people like you help them improve. We're looking for detail-oriented individuals to review and evaluate AI-generated outputs — providing the structured feedback that directly shapes how AI models learn, respond, and perform. About The Role AI systems only get smarter when people like you help them improve....