qa support agent

Job Description — QA & Support AnalystLocation: In-Office at Babylonstoren, Klapmuts, South AfricaType: Full-time, permanentAbout CandideCandide is an AI-first tech company based in South Africa and the UK, building the digital products behind hospitality and lifestyle estates including Babylonstoren, The Newt in Somerset and Vignamaggio. Our platforms...

Johannesburg, South Africa | Posted on 05/10/2026 We are seeking a QA Specialist (Technical Support) to investigate application issues in live and test environments, then supports manual testing, automated testing and user acceptance testing. The purpose is to find, reproduce and document defects early, validate that data and behaviour are correct, and give...

We are seeking a QA Specialist (Technical Support) to investigate application issues in live and test environments, then supports manual testing, automated testing and user acceptance testing. The purpose is to find, reproduce and document defects early, validate that data and behaviour are correct, and give clear technical evidence when an issue needs a...

We are seeking a QA Specialist (Technical Support) to investigate application issues in live and test environments, then supports manual testing, automated testing and user acceptance testing. The purpose is to find, reproduce and document defects early, validate that data and behaviour are correct, and give clear technical evidence when an issue needs a...

About the RoleOur client is seeking a highly motivated and reliable Support Agent to join their fully remote team. This role is essential for providing excellent customer support across various communication channels. You will be the first line of defense for customer inquiries, assisting them with product-related questions, troubleshooting basic issues, and...

Salary Based on experience Department Support Type Full time Location Rivonia, JHB We're looking for some great people to help us deliver phenomenal and out of this world support to all of our clients via our various help channels, including our email ticketing system and over the telephone. Please note that this position is for shift work, so, work...

We are seeking a QA Specialist (Technical Support) to investigate application issues in live and test environments, then supports manual testing, automated testing and user acceptance testing. The purpose is to find, reproduce and document defects early, validate that data and behaviour are correct, and give clear technical evidence when an issue needs a...

We are seeking a QA Specialist (Technical Support) to investigate application issues in live and test environments, then supports manual testing, automated testing and user acceptance testing. The purpose is to find, reproduce and document defects early, validate that data and behaviour are correct, and give clear technical evidence when an issue needs a...

Unifi is seeking a QA and Support Analyst to ensure our platforms are robust across Africa. You will test new features, investigate production issues, and translate technical problems into clear explanations for stakeholders.Required hands-on QA and production support experience, strong SQL skills, and familiarity with Jira and Elasticsearch/Kibana....

Are you passionate about combining expert research skills with cutting‑edge technology to deliver exceptional customer experiences? Would you like to help customers use generative AI and AI drafting tools to transform research, writing, and decision‑making? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries...

Are you passionate about combining expert research skills with cutting‑edge technology to deliver exceptional customer experiences? Would you like to help customers use generative AI and AI drafting tools to transform research, writing, and decision‑making? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long‑term opportunities. You will be working on-site from...

About the RoleJoin our client as a remote Client Support Agent , a vital role in maintaining seamless operations and customer satisfaction. You will provide remote technical assistance and customer service, resolving issues and ensuring clients can effectively utilize our client's services. This is a fantastic opportunity to work from home while being part...

What Were Looking For12 years technical support experience within a contact centre environment or similar role.Excellent verbal communication, listening, and problem-solving skills.Strong telephone etiquette and confidence handling high-pressure situations.Basic knowledge of accounting practices and compliance is advantageous.Excellent attention to detail...

About the Role Our client, a dynamic and rapidly expanding e-commerce platform, is looking for an enthusiastic and customer-focused Customer Support Agent to join their team in George, Western Cape . This is an excellent opportunity for individuals passionate about providing outstanding service and assisting customers with their inquiries. You will be the...

Customer Communication Conduct outbound calls and respond to customer requests within the determined SLA Achieve the purpose of the call which is to secure a promise to pay for the rejected debit Respond to incoming requests for payment arrangements and persuade our customers to make payment Explain products and update customer details in computer system...

Are you passionate about combining expert research skills with cutting‑edge technology to deliver exceptional customer experiences? Would you like to help customers use generative AI and AI drafting tools to transform research, writing, and decision‑making? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries...

Position Overview To provide world‑class telephonic and online support to users of the Veri Claim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to Support Centre Team Leader Experience Minimum of 1 year’s Veri Claim Experience. Previous...

MSA Sourcing Solutions is seeking an IT Support Agent to support one of our UK-based clients. The successful candidate will provide remote technical support to UK clients, assisting with day-to-day IT queries, troubleshooting, Microsoft 365 and Google Workspace administration, and basic 3 CX support. Key Responsibilities Answer incoming client support...

About the Role Our client, a leading technology solutions provider, is seeking a skilled and resourceful Technical Support Agent to join their team in Mossel Bay, Western Cape. This role is critical in providing timely and effective technical assistance to users experiencing hardware, software, or network issues. You will be part of a collaborative team,...