qa agents

Mindrift is looking for seasoned software developers to engage in project-based opportunities focused on evaluating AI coding agents. The successful candidates will create realistic development environments and design tasks that challenge AI agents.Applicants should have at least 5 years of experience in software development, well-versed in Python,...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted,...

About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to...

Scriptex is a software engineering firm delivering modular, cloud native systems that help scale ups and enterprises accelerate innovation - without compromising on reliability or quality. We build composable frameworks and platforms that offer operational maturity from day one, enabling faster delivery and scalable software solutions. Who we are looking...

Scriptex is a software engineering firm delivering modular, cloud native systems that help scale ups and enterprises accelerate innovation - without compromising on reliability or quality. We build composable frameworks and platforms that offer operational maturity from day one, enabling faster delivery and scalable software solutions. Who we are looking...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality...

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned. Responsibilities:  Coaching Daily...

Indsafri is seeking a QA Tester to ensure quality, stability, security, and performance across the Digitisation and Automation portfolio, including RPA, Power Apps, Power Automate, AI Agents, Copilot, Azure AI Foundry, APIs, and integrations. You will design test strategies, implement quality engineering, automate tests, and drive continuous testing within...

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned. Responsibilities:  Coaching Daily...

A leading BPO service provider in Cape Town is seeking a Quality Assurance Team Leader. In this role, you will oversee QA analysts, develop processes to maintain quality standards, and evaluate sales agent performance in international campaigns. Candidates should have over 3 years of experience in QA and sales, along with excellent communication and...

QA Tester-AI, Automation and Power Platform 12 Months Contract Johannesburg-Hybrid-3 days in the office Role Purpose The Quality Assurance (QA) Tester is responsible for ensuring the quality, stability, reliability, security, and performance of solutions delivered across the Digitisation & Automation portfolio. The role covers RPA and Bot solutions, Power...

Discovery Limited, through Discovery Connect, in Johannesburg, seeks a Team Leader to guide a telesales team to meet targets. You will mentor 11–13 agents, drive performance and ensure adherence to the company’s code of conduct.Key duties include coaching, conducting interviews and role plays, QA of calls, and handling escalated queries, with a focus on...

A financial services company is seeking a determined Q&A Credit Manager to join their team in Pretoria. The role includes developing credit risk policies, managing credit control processes, and supervising a team of QA Agents. Candidates should have a strong background in credit control, financial analysis, and at least 5–7 years' experience in corporate...

The Focus Group is seeking a QA Tester to ensure the quality, stability, and security of Digitisation & Automation solutions including RPA, Power Platform, AI Agents, Copilot, APIs, and integrations. You will drive quality engineering, test automation, and continuous testing across the full development lifecycle in a fast-paced environment.Ideal candidates...

Are you ready to accelerate your sales career in a growing and highly desirable sales environment offering: Exponential Earning Potential Guaranteed Basic Salary Performance-Based Incentives Medical Insurance Group Risk Benefits Structured sales environment with qualified leads and support systems Clear growth pathways based on performance We are...

Are you ready to accelerate your sales career in a growing and highly desirable sales environment offering: Exponential Earning Potential Guaranteed Basic Salary Performance-Based Incentives Medical Insurance Group Risk Benefits Structured sales environment with qualified leads and support systems Clear growth pathways based on performance We are...

A vacancy exists at Medipost Pharmacy for Inbound Agent, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take Inbound/ Outbound calls and assist with handling queries professionally and empathetically. Provide accurate information to the clients. PRINCIPAL DUTIES AND RESPONSIBILITIES 1....

Euromonitor International is a global leader in data analytics and market research, providing actionable insights into industries, economies, and consumers. Our products empower organisations to make strategic decisions with confidence, leveraging our expertise across 210 countries and jurisdictions. About the role Marketing at Euromonitor is being...