qa agent

Mindrift is looking for seasoned software developers to engage in project-based opportunities focused on evaluating AI coding agents. The successful candidates will create realistic development environments and design tasks that challenge AI agents.Applicants should have at least 5 years of experience in software development, well-versed in Python,...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth...

About is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based...

CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality...

Scriptex is a software engineering firm delivering modular, cloud native systems that help scale ups and enterprises accelerate innovation - without compromising on reliability or quality. We build composable frameworks and platforms that offer operational maturity from day one, enabling faster delivery and scalable software solutions. Who we are looking...

Who we are Scriptex is a software engineering firm delivering modular, cloud native systems that help scale ups and enterprises accelerate innovation - without compromising on reliability or quality. We build composable frameworks and platforms that offer operational maturity from day one, enabling faster delivery and scalable software solutions. Who we are...

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned. Responsibilities:  Coaching Daily...

A leading BPO service provider in Cape Town is seeking a Quality Assurance Team Leader. In this role, you will oversee QA analysts, develop processes to maintain quality standards, and evaluate sales agent performance in international campaigns. Candidates should have over 3 years of experience in QA and sales, along with excellent communication and...

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned. Responsibilities:  Coaching Daily...

Discovery Limited, through Discovery Connect, in Johannesburg, seeks a Team Leader to guide a telesales team to meet targets. You will mentor 11–13 agents, drive performance and ensure adherence to the company’s code of conduct.Key duties include coaching, conducting interviews and role plays, QA of calls, and handling escalated queries, with a focus on...

A financial services company is seeking a determined Q&A Credit Manager to join their team in Pretoria. The role includes developing credit risk policies, managing credit control processes, and supervising a team of QA Agents. Candidates should have a strong background in credit control, financial analysis, and at least 5–7 years' experience in corporate...

Are you ready to accelerate your sales career in a growing and highly desirable sales environment offering: Exponential Earning Potential Guaranteed Basic Salary Performance-Based Incentives Medical Insurance Group Risk Benefits Structured sales environment with qualified leads and support systems Clear growth pathways based on performance We are...

The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and...

Are you ready to accelerate your sales career in a growing and highly desirable sales environment offering: Exponential Earning Potential Guaranteed Basic Salary Performance-Based Incentives Medical Insurance Group Risk Benefits Structured sales environment with qualified leads and support systems Clear growth pathways based on performance We are...

A vacancy exists at Medipost Pharmacy for Inbound Agent, reporting to the Inbound Manager. This position is based in Gezina, Pretoria. The responsibility of the job is to take Inbound/ Outbound calls and assist with handling queries professionally and empathetically. Provide accurate information to the clients. PRINCIPAL DUTIES AND RESPONSIBILITIES 1....

Euromonitor International is a global leader in data analytics and market research, providing actionable insights into industries, economies, and consumers. Our products empower organisations to make strategic decisions with confidence, leveraging our expertise across 210 countries and jurisdictions. About the role Marketing at Euromonitor is being...

Pineapple has exciting news to share. We are looking for a talented, passionate and solutions oriented Senior Retentions Agent to join the Retentions Team. About Us: Pineapple Tech PTY LTD is a dynamic and innovative short-term insurance company that leverages technology to provide exceptional insurance solutions to our customers. We believe in making...

AI Agent Evaluation Analyst This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to...