nutun

Nutun is a people-focused business providing outsourced solutions across the full customer lifecycle - from customer experience management through to collections and recoveries. Our people are our most important asset. We cultivate a culture of empowerment and accountability with a sharp focus on skills development, talent growth, and career progression....

Experience & Qualifications Matric or NQF Level 4 Equivalent required. National Diploma or Bachelor’s degree in Information Technology, Business Management, Project Management, or related field (NQF Level 6–7) - preferred. 3–5 years of experience in dialler management, contact centre operations, or workforce management. Experience within a BPO is...

Purpose The purpose of a Sales Team Leader in a BPO is to drive sales performance while supporting and developing people. They ensure daily sales targets and KPIs are met through clear direction, coaching, and performance management, while maintaining service quality and handling escalations. Ultimately, the role bridges business objectives with sales...

Team Leader - Tech Support - Nutun RX Join to apply for the Team Leader - Tech Support - Nutun RX role at Trending Talent Solutions. The Customer Service Team Leader is responsible for creating and maintaining a high-performance culture within the customer support team. This role requires a dynamic and proactive leader who can inspire, motivate, and guide...

The Customer Service Team Leader is responsible for creating and maintaining a high-performance culture within the customer support team. This role requires a dynamic and proactive leader who can inspire, motivate, and guide team members to meet service excellence goals in a fast-paced environment. The role involves multitasking between answering queries,...

Role Purpose The Payment Support Advisor supports customers in early arrears by providing empathetic payment solutions, sustainable repayment arrangements, and excellent customer service while ensuring regulatory compliance. Minimum Qualifications • Grade 12 / Matric Experience Required • Minimum of 2–3 years' experience in premium customer service,...

Role Purpose: We are seeking a customer-focused and technically proficient Product Support Specialists to provide exceptional product support in a high-volume environment for a leading international technology business at the forefront of Artificial Intelligence. The successful candidate will become an expert in all company products, assist users with...

Learning and Development Facilitator DurbanRole Purpose:The Facilitator will be responsible for delivering training aligned with company and client objectives, continuously improving training content and delivery methods, identifying skill gaps, and enhancing employee competencies. The role also includes monitoring and reporting on training progress and...

Experience & Qualifications Matric or NQF Level 4 Equivalent required. National Diploma or Bachelor’s degree in Information Technology, Business Management, Project Management, or related field (NQF Level 6–7) - preferred. 3–5 years of experience in dialler management, contact centre operations, or workforce management. Experience within a BPO is...

Nutun in Johannesburg is seeking an Engagement Lead to own the monthly performance scorecard across Partner Support, Delivery Operations, and the Partner Success analyst layer. You will approve engagement-lead-level decisions, act as escalation authority with the deputy, and represent Nutun in capability calls and reviews. A senior engagement leadership...

Nutun is seeking an Engagement Lead to own the combined performance scorecard and weekly reviews across Partner Support, Delivery Operations, and the Partner Success analyst layer. You will approve engagement-lead-level decisions and act as escalation authority with the deputy. The role requires senior leadership in multi-line managed services, strong...

Nutun seeks a hands-on Lead AI Engineer to own delivery of conversational voice and text agents at scale in production. You’ll line-manage a compact engineering team while staying close to the code, acting as a true player-coach reporting to the Chief Analytics Officer.You will partner with the Lead AI Architect on technical direction, design and build...

IntroductionNutun is looking for a Risk Specialist to execute, monitor and analyse predefined collections risk strategies and campaigns, and formulate and implement the Agency and Principal operational strategy, so that allocated portfolios meet financial targets and client SLAs in support of the overall Nutun strategy. Duties & Responsibilities  1. ...

Nutun International Durban is looking for 14 driven and customer-focused Technical Support Agents to join our growing CX team based in Kingsmead, Durban. In this permanent role, you will be the first line of support for broadband customers, resolving technical queries with speed, accuracy, and genuine care — primarily via chat and email channels. If you...

Nutun is looking for an experienced Risk Specialist in SandtonAbout this role:The Risk Specialist will execute, monitor and analyse predefined campaign strategies aligned to the new vertical strategy. Formulate and implement the Agency operational strategy to achieve the overall TCR strategy, meet and exceed stipulated financial targets for the allocated...

Nutun is looking for an experienced Risk Specialist in Sandton About this role: The Risk Specialist will execute, monitor and analyse predefined campaign strategies aligned to the new vertical strategy. Formulate and implement the Agency operational strategy to achieve the overall TCR strategy, meet and exceed stipulated financial targets for the allocated...

Introduction The Executive Legal Collections & Recoveries will be responsible to design, formulate and implement the Legal Collections & Recoveries operational and strategic design to achieve the company’s overall strategy. Ensure business growth through the achievement of agreed performance targets. Duties & Responsibilities Main Purpose of the role ...

Nutun is looking for an experienced Risk Specialist in SandtonAbout this role:The Risk Specialist will execute, monitor and analyse predefined campaign strategies aligned to the new vertical strategy. Formulate and implement the Agency operational strategy to achieve the overall TCR strategy, meet and exceed stipulated financial targets for the allocated...

IntroductionThe Executive Legal Collections & Recoveries will be responsible to design, formulate and implement the Legal Collections & Recoveries operational and strategic design to achieve the company’s overall strategy. Ensure business growth through the achievement of agreed performance targets.Duties & ResponsibilitiesMain Purpose of the roleExecutive...

Introduction  Are you a results-driven leader with a passion for operational excellence, customer experience, and people development? Nutun is seeking an experienced Call Centre Manager to join our team on a 6-month contract based in Sandton. This is an exciting opportunity for a dynamic professional who thrives in a fast-paced environment and has a proven...