noc agent

Qualifications - Grade 12 essential - A+, N+, and MTCNA (MikroTik) certifications advantageous Requirements - Minimum 3+ years' experience within a technical support environment - Experience within the Telecommunications industry, specifically LTE and 5G connectivity environments - Understanding of Layer 2 and Layer 3 services - Strong understanding of...

The main responsibility of the NOC Operator is to ensure Network reliability and mitigation of down time of sites through monitoring of technical systems and applying robust yet agile processes to continuously yield efficient outputs. Responsibilities Proactive monitoring of technical system(s) to timeously address alarms Utilize all provided systems to...

The main responsibility of the NOC Operator is to ensure Network reliability and mitigation of down time of sites through monitoring of technical systems and applying robust yet agile processes to continuously yield efficient outputs. Responsibilities Proactive monitoring of technical system(s) to timeously address alarms Utilize all provided systems to...

Key Responsibilities: - Team Leadership Lead and mentor NOC Agents, set clear technical objectives, delegate monitoring tasks, and provide coaching on complex connectivity troubleshooting. - Network Service Operations Ensure 24/7/365 NOC coverage to meet strict SLAs. Monitor latency, packet loss, and downtime metrics to drive proactive resolutions. Oversee...

Reference: ITE008079-Lamee-2We’re seeking a strong leader to oversee the daily operations of our Network Operations Centre. You’ll manage Tier 1 and Tier 2 teams, ensuring smooth workflows, rapid incident response, and technical excellence. Your leadership will drive service reliability and performance, keeping us ahead in the ISP industry.Duties &...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

Frogfoot is looking for a Regional Operations Centre Agent (ROC).Purpose of the RoleThis role is perfect for someone who enjoys supporting operational teams and keeping things running smoothly behind the scenes. In this position, you will assist the Maintenance Department with a variety of tasks that align with the organisation’s core operations, including...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or...

Job IntroCustomer Support Agent - Boksburg, GP Gauteng Job Description: Customer Support Agent (CSA) Purpose of the Role    The primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when...

Job Description: Customer Support Agent (CSA) Purpose of the Role    The primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with with inquiries related to the...

Our client in Pretoria is hiring a Technical Support Agent/ IT Helpdesk Agent.  The salary offered is R11 000,00 per month.The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity...

Reference: Tal000602-Elmie-1Our client in Pretoria is hiring a Technical Support Agent/ IT Helpdesk Agent.  The salary offered is R11 000,00 per month.Duties & ResponsibilitiesThe Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution....

The main responsibility of the NOC Operator is to ensure Network reliability and mitigation of down time of sites through monitoring of technical systems and applying robust yet agile processes to continuously yield efficient outputs.Responsibilities Proactive monitoring of technical system(s) to timeously address alarmsUtilize all provided systems to...

About HuzzleAt Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies,...

Reference: Tal000582-Elmie-1Our client in CT is hiring a Technical Support Agent/ IT Helpdesk Agent.  The salary offered is R11 000,00 per month.Duties & ResponsibilitiesThe Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support...