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Customer Experience Specialist Our client is seeking a dedicated Customer Experience Specialist to enhance and maintain exceptional service standards for their customers. Operating in a fully remote capacity, you will be the primary point of contact for customer inquiries, providing prompt, accurate, and friendly support across various channels. This role is...

The OpportunityReporting directly to the General Manager, you will assume strategic and operational responsibility for four key functions:Guest ExperienceFront OfficeReservationsNight AuditThis is a pivotal leadership position requiring someone who can balance the art of exceptional hospitality with the commercial realities of running a successful hotel.You...

The Woodford Group is seeking a Rental Agent to join the Century City/Cape Town team. You will deliver exceptional customer service, manage reservations, and ensure vehicle readiness through inspections and accurate documentation.Responsibilities include handling rental agreements, resolving inquiries, and maintaining high standards of service in a...

Overview We are seeking a highly skilled Recruitment Specialist to oversee and manage our candidate application process. The successful candidate will be responsible for ensuring a seamless and positive candidate experience, from initial application through to the onboarding process. The Recruitment Specialist will be responsible for sourcing and attracting...

Who we are Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has grown into a multi-product financial platform. We give people the tools to send, save and manage money - on their own terms, at a socially...

Lindt & Sprüngli (South Africa) (Pty) Ltd invites you to join its premium chocolate shop team. You will deliver world-class customer service, guide customers through product selections, and actively contribute to achieving sales targets while maintaining Lindt standards.As part of a dynamic international brand, you will educate customers on product details,...

About the RoleOur client is seeking an enthusiastic and detail-oriented Customer Experience Specialist to enhance their service offerings in East London, Eastern Cape. This role is pivotal in ensuring every customer interaction is positive, memorable, and contributes to long-term loyalty. You will be responsible for analyzing customer feedback, identifying...

Post Graduate Degree in Information Studies8 -10 years experience within the area of specialisation with evidence of exposure to leading teams3 - 4 years' people management experience.Variety of experience both internal and external to the Financial Services sector.Adopting Practical ApproachesArticulating InformationChallenging IdeasConveying...

About the RoleOur client is seeking a passionate and dedicated Customer Experience Advocate to join their dynamic, fully remote team. In this crucial role, you will be the voice of the customer, ensuring every interaction with our client is positive, supportive, and efficient. You will handle inquiries, resolve challenges, and proactively seek opportunities...

Accor is seeking a Guest Liaison in Cape Town. You will manage guest check-in/check-out, handle requests round-the-clock, and represent the brand with proactive, anticipative service both in person and through calls and emails.The role blends Front Office and Food & Beverage responsibilities, requiring multitasking, service excellence, and a guest-first...

Pick n Pay in Sandton is seeking a Checkout Assistant to provide friendly service and process purchases at the till. You will operate the POS system, assist customers, and maintain a positive shopping experience.Responsibilities include handling cash and card payments, issuing receipts, and ensuring accurate pricing while upholding hygiene and checkout...

Customer Experience Specialist Our client is seeking a dedicated Customer Experience Specialist to enhance and maintain exceptional service standards for their customers. Operating in a fully remote capacity, you will be the primary point of contact for customer inquiries, providing prompt, accurate, and friendly support across various channels. This role...

Local Internet Marketing (Pty) Ltd in Cape Town is seeking a motivated Customer Service Representative to deliver excellent support to our clients. You will respond to inquiries, resolve issues, and help maintain strong relationships while collaborating with the team to ensure service quality. This full-time role from 9am to 5pm Monday to Friday offers...

About the job Customer Experience Leader A leading CX provider, unrivalled in developing and training its people to be the best they can be. This investment in people ensures longest staff retention possible enabling them to best serve client's customer service needs. The purpose this role is to deliver all operational and commercial performance metrics...

Head of Guest Experience | Newlands, Cape Town (Monthly Paid – CTC) The Vineyard Hotel is seeking an experienced and commercially astute Head of Guest Experience to lead our Guest Experience, Reservations, Front Office and Night Audit functions. Reporting to the General Manager, this senior leadership role is responsible for delivering exceptional,...

About the Role Our client, a highly-rated beachfront hotel in East London , is seeking an enthusiastic and dedicated Guest Experience Manager. This role is paramount in ensuring that every guest enjoys an exceptional and memorable stay. You will be responsible for overseeing guest services, from arrival to departure, proactively identifying and addressing...

Placements24 is seeking a dedicated Customer Service Associate for their Mahikeng office. You will be the first point of contact, handling inquiries, resolving issues, and ensuring a positive brand interaction. The role offers a stable work environment with opportunities to grow in customer relations.The ideal candidate has clear communication, strong...

Placements24 in Cape Town is seeking a Client Care Coordinator to be the main liaison for our valued clients, ensuring their needs are met with exceptional service. You will manage client communications, troubleshoot issues and foster strong relationships across the client journey.The role offers a permanent contract with an office presence in Cape Town, a...

Cape Town, South Africa | Posted on 08/06/2026 About the Role We’re looking for a Customer Experience Agent to join our fast‑growing team at Pargo, where we’re redefining e‑commerce delivery across Southern Africa. As part of the Customer Experience team, you’ll be on the frontline of customer interactions, ensuring that every touchpoint leaves our...

About the Role Our client, a renowned hospitality group, is seeking an enthusiastic and detail-oriented Guest Experience Manager for their property in Rustenburg, North West. This role is pivotal in ensuring that every guest enjoys an exceptional and memorable stay, going above and beyond to anticipate and fulfill their needs. You will be responsible for...