networking help desk

Key Accountabilities/ Principal ResponsibilitiesHelp Desk Co-ordinationAnalyse call volumesImplement help desk service targets to ensure call response times are aligned to contractual requirementsEnsure all calls are answered within agreed upon SLA timeframes and in the appropriate mannerMonitor customer complaints and assist with follow up and closure when...

Required SkillsCustomer servicesCall CenterReceptionistAdministratorJob SummaryWe are looking for a friendly Junior Help Desk Receptionist to act as the primary face and voice of our facility. In this hybrid role, you will greet tenants and visiting guests, manage day-to-day front desk operations, and provide first-line technical or logistical support for...

Key Accountabilities/ Principal Responsibilities Help Desk Co-ordination Analyse call volumes Implement help desk service targets to ensure call response times are aligned to contractual requirements Ensure all calls are answered within agreed upon SLA timeframes and in the appropriate manner Monitor customer complaints and assist with follow up and closure...

About the RoleOur client is seeking an experienced Help Desk Analyst to join their team in Stellenbosch. In this hybrid role, you will provide essential IT support to employees, ensuring the smooth operation of computer systems and resolving technical issues promptly. You will act as the first line of defense for all IT-related problems, supporting both...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

About the RoleOur client is seeking a skilled and dependable Help Desk Technician to join their IT support team in Durban. In this role, you will be the first line of support for employees experiencing technical difficulties with hardware, software, and network issues. Your primary focus will be to provide timely and effective resolutions, ensuring minimal...

ISP Helpdesk Support AgentReference: HC003132-Moipo-1Employment: Full Time (Shift based)Job PurposeAs an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts...

Responsibilities Lead, mentor, and manage the Help Desk team to ensure high-quality technical support and service delivery. Monitor team performance, set KPIs, and drive accountability to achieve service level targets. Develop and implement help desk strategies, policies, procedures, and service standards. Identify opportunities to improve workflows,...

Role: IT Technical Support & Administration SpecialistCatagory: Information TechnologyLocation: Hillcrest, DurbanSalary: R8000 - R10 000 pm Are you a tech-savvy problem solver who loves helping people? Do you thrive in a dynamic environment where you can balance technical troubleshooting with keeping the team organized? We are partnering with a fantastic...

Boardroom Appointments in Johannesburg is seeking an IT Help Desk professional to manage user queries, log incidents and coordinate rapid, appropriate responses.You will improve operational efficiency, deliver proactive solutions, and ensure governance, software licensing, and audit requirements are met while providing high-level support for complex...

Help Desk / onsite training/ Software support Listing reference: click_ Listing status: Online Apply by: 14 September 2026 Position summary Industry: Wholesale & Retail Trade Job category: Software-Engineering Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction...

Clicks Group is seeking an IT helpdesk specialist to support LEAP portfolio applications in South Africa, including Dispensary and Front shop software used in stores. You will field user queries, log issues, and work with developers to resolve problems, ensuring configurations meet regional requirements. The role requires knowledge of pharmacy processes and...

Clicks Group is seeking an IT helpdesk specialist to support LEAP portfolio applications in South Africa, including Dispensary and Front shop software used in stores. You will field user queries, log issues, and work with developers to resolve problems, ensuring configurations meet regional requirements.The role requires knowledge of pharmacy processes and...

Clicks Group is seeking a Help Desk / onsite training / Software support professional in Gauteng to provide responsive helpdesk services and on-site technical support for LEAP applications across pharmacies.The role focuses on fielding support queries, ensuring software quality, and training end users while collaborating with customers, developers, and...

Status Staffing in Somerset West is seeking a motivated Help Desk / Administration assistant on a 6-month contract. You will manage the switchboard, follow up on documentation, prepare invoices, and support the Client Services Manager with various admin tasks.Requires Grade 12, strong MS Office, good communication, and the ability to multitask in a busy...

A leading global technology firm in Cape Town is seeking a customer service oriented Help Desk Specialist. The role involves providing technical support and ensuring customer satisfaction. Candidates should have a BS degree in IT or Computer Science and strong troubleshooting skills. The position requires proficiency in English and effective communication...

Ziegler in Johannesburg, South Africa seeks a reliable Help Desk IT Support Technician to provide first-line support to internal users, troubleshoot hardware and software, and ensure minimal disruption to daily operations. You will respond to queries via ticketing, email or phone, diagnose and resolve issues, install and maintain desktops, laptops and...

Clicks Group Limited is seeking a Help Desk/ onsite training/ Software support specialist in Johannesburg to join the LEAP team, delivering responsive helpdesk support and on-site technical assistance for pharmacy applications. You will field, log and track user queries, check software configurations, assist with end-user training, and coordinate with...

Clicks Group is seeking a Help Desk / onsite training / Software support professional in Gauteng to provide responsive helpdesk services and on-site technical support for LEAP applications across pharmacies.The role focuses on fielding support queries, ensuring software quality, and training end users while collaborating with customers, developers, and...

Status Staffing in Somerset West is seeking a motivated Help Desk / Administration assistant on a 6-month contract. You will manage the switchboard, follow up on documentation, prepare invoices, and support the Client Services Manager with various admin tasks.Requires Grade 12, strong MS Office, good communication, and the ability to multitask in a busy...