mindmatch

MindMatch Consulting seeks an experienced Team Manager – Collections to lead a high-volume collections team in a demanding contact centre. You will drive performance, coaching, and adherence to procedures while managing day-to-day operations.This hands-on role requires targets, performance reporting, employee relations and handling escalations, with a...

MindMatch Consulting is seeking a Customer Claims Handler in Cape Town, South Africa. The role involves managing inbound claims calls, assessing claims, and providing outstanding customer support on policy cover and adjustments.You will handle customer inquiries with professionalism, ensure prompt responses, and maintain compliance with FCA regulations....

Mindmatch Consulting seeks a Business Project Manager in Johannesburg, South Africa. This role is pivotal in ensuring successful project delivery, overseeing cross-functional teams, and aligning project goals with business objectives. Candidates should have a Bachelor's degree, relevant Project Management Certification, and at least 6 years of project...

MindMatch Consulting in Johannesburg is seeking a proactive Regional Sales Leader to guide a team of Sales Representatives across Gauteng. You will develop regional sales and commercial strategies, drive revenue growth, and build strong relationships with key retail, wholesale and independent customers.You will identify new opportunities, negotiate terms,...

MindMatch Consulting is seeking a skilled Real-Time Analyst to translate forecasts into workforce plans and to build and manage schedules in Cape Town. The role requires monitoring intraday performance, adjusting resources as demand shifts, and ensuring staffing aligns with forecasted needs across queues and activities. You will lead the Real-Time Analyst...

MindMatch Consulting in Johannesburg is seeking a results-driven Sales Executive to develop and implement sales strategies that grow market share across our portfolio. You will identify new business opportunities, manage and grow existing customer accounts, and build strong relationships with customers and key stakeholders.The role requires achieving sales...

Mindmatch Consulting is looking for an experienced Credit Controller based in Cape Town CBD. In this role, you will be responsible for recovering unpaid funds and ensuring clear communication with clients. You will need to build strong relationships while achieving cash collection targets. The ideal candidate will have a proven track record, strong...

MindMatch Consulting is seeking a Campaign Operations Specialist in Cape Town to own end-to-end B2B lead generation campaigns, from client onboarding through to final fulfilment, ensuring campaigns launch correctly and meet service levels. You will coordinate across Sales, Data, Email and Client Operations teams, maintaining accountability for campaign...

MindMatch Consulting is looking for a 2nd Line Network Support Engineer to join our team in Cape Town CBD. This full-time role involves troubleshooting and resolving customer incidents in a fast-paced environment while ensuring excellent service delivery.The ideal candidate will have a minimum of 3 years in IT support, strong hands-on troubleshooting...

MindMatch Consulting is seeking a talented Graphic Designer to join their marketing team based in Cape Town, Western Cape. The role will focus on creating high-quality visual content for digital, print, and in-store use while ensuring a strong consistency in branding across all marketing material.The ideal candidate should have at least 5 years of experience...

Mindmatch Consulting is seeking an HR Operations Specialist based in Cape Town. This role will involve executing payroll administration, managing statutory compliance related to South African legislation, and improving HR systems. The ideal candidate will have 5 to 7 years of experience in generalist HR and payroll administration, focusing on statutory...

MindMatch Consulting in Cape Town is looking for a 3rd Line Support Engineer to provide technical escalation support for customer queries. The role involves solving complex issues while working with advanced technologies, including Cloud services and networking.Ideal candidates will have at least 5 years of IT support experience, a robust technical...

Mindmatch Consulting is looking for a Recruitment Consultant based in Cape Town, South Africa. The role entails managing the recruitment lifecycle, partnering with hiring managers, and ensuring a positive candidate experience.The ideal candidate will have a relevant HR qualification and over 3 years of experience in recruitment or talent acquisition....

MindMatch Consulting in Cape Town is seeking an experienced industrial service technician to install, service and repair food processing machinery at customer sites across the region. You will diagnose electrical and mechanical faults, perform effective repairs, and manage multiple service calls while meeting customer deadlines.You will document service...

A consulting firm is looking for a dynamic Financial Reporting and Tax Lead in Cape Town, South Africa. The ideal candidate will have a CA(SA) qualification and at least 3 years of recent experience. Responsibilities include preparing financial statements, managing tax compliance, and leading a team in various financial aspects. Proficiency in SAP and MS...

Key ResponsibilitiesLead short- and long-term forecasting, capacity planning and workforce modelling.Develop staffing plans aligned with business demand, growth and service level requirements.Oversee scheduling, shrinkage management, skill-based requirements and schedule optimisation.Lead real-time and intraday workforce management, responding quickly to...

A leading international organisation is seeking a professional and customer-focused German-speaking Consultant to join its growing team in Cape Town.This is a permanent, office-based opportunity suited to candidates who are native or first-language German speakers with strong communication skills and previous experience in customer support, claims handling,...

2nd Line Network Support Engineer / IT Service EngineerLocation: Cape Town CBD (UK Working Hours – Daylight Saving)Type: Full-Time Are you an experienced IT Support or Network Engineer looking to further your career in a fast-paced, customer-focused environment? We are looking for a technically strong 2nd Line Network Support Engineer to join a dynamic and...

Key ResponsibilitiesManage inbound customer enquiries relating to flight bookings, ticketing and travel changes.Calculate and quote domestic and international airfares using Amadeus and Sabre.Issue new tickets, process exchanges, reissues, refunds and cancellations.Interpret and apply airline fare rules, ticketing regulations and travel policies.Assist...

Key ResponsibilitiesExecute high-volume outbound cold-calling campaigns to generate qualified leads.Meet and exceed monthly sales targets and key performance indicators (KPIs).Qualify leads effectively while ensuring campaign delivery remains on target.Build rapport quickly with prospective clients to generate Marketing Qualified Leads (MQLs).Demonstrate...